See Also
- Recording Missing Shipments
- Reconciling Inventory
- Processing Returns
- Setting Up Inventory Handling Rules
- Viewing Available Inventory
- Adding Inventory Information on an Item
- Inventory Report
- Automatic Relisting
- Merging Inventory
- Collapsing Purchases
- Managing Inventory
- Recording Drop Shipment Inventory
- Recording Inventory Purchases
- Marking an Order as Shipped
- Recreating an Order
- Notifying Drop Shippers
- Customizing Drop Shipper Notifications
- Recording Tracking Numbers from Drop Shippers
- Adjusting Costs
- Receiving Payments
- Insuring Shipments
- Deleting Online Pictures
- Splitting and Combining Shipments
- Creating Orders
- Processing Orders
- Combining Orders
- Leaving Feedback
- Printing Packing Lists
- Printing Postage and Carrier Labels
- Sending Shipping Notifications
- Shipping an Order
Cancelling Orders
If a buyer backs out of an order, the order can be canceled while it is still in the Awaiting Payment status.
![](assets/images/Images/Icons/white_list_48.png)
To cancel orders in bulk:
- Open the Ship Orders mode. How?How?
- Select the Awaiting Payment status.
- From the grid, select the orders that will be canceled.
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You can use the filter row or automatic filtering to quickly locate the order based on the buyers name or other information. The filter row will allow entry of a name or other search criteria. Automatic filtering will allow you to choose from a list of names. |
- Right-click in the grid and select Cancel Order. The orders will be cancelled and all inventory levels will be adjusted accordingly.
![](assets/images/Images/Icons/white_list_48.png)
To cancel a single order:
- Open the Ship Orders mode. How?How?
- Select the Awaiting Payment status.
- From the grid, select the order that you would like to cancel.
![]() |
You can use the filter row or automatic filtering to quickly locate the order based on the buyers name or other information. The filter row will allow you to enter a name or other information to search for, and automatic filtering will allow you to choose from a list of names. |
- Right-click in the grid and select Cancel Order. The order will be cancelled and all inventory levels will be adjusted accordingly.