- Customizing Shipping Notifications
- Customizing Invoices
- Customizing Payment Acknowledgements
- Customizing Feedback Reminders
- Notifying Drop Shippers
- Customizing Drop Shipper Notifications
- Managing Emails
- Cancelling Orders
- Recording Missing Shipments
- Processing Returns
- Marking an Order as Shipped
- Recreating an Order
- Recording Tracking Numbers from Drop Shippers
- Adjusting Costs
- Receiving Payments
- Insuring Shipments
- Deleting Online Pictures
- Splitting and Combining Shipments
- Creating Orders
- Processing Orders
- Combining Orders
- Leaving Feedback
- Printing Packing Lists
- Printing Postage and Carrier Labels
- Shipping an Order
- Customizing Shipping Notifications
- Customizing Invoices
- Customizing Payment Acknowledgements
- Customizing Feedback Reminders
- Notifying Drop Shippers
- Customizing Drop Shipper Notifications
- Managing Emails
- Cancelling Orders
- Recording Missing Shipments
- Processing Returns
- Marking an Order as Shipped
- Recreating an Order
- Recording Tracking Numbers from Drop Shippers
- Adjusting Costs
- Receiving Payments
- Insuring Shipments
- Deleting Online Pictures
- Splitting and Combining Shipments
- Creating Orders
- Processing Orders
- Combining Orders
- Leaving Feedback
- Printing Packing Lists
- Printing Postage and Carrier Labels
- Shipping an Order
Sending Shipping Notifications
Ship notifications are sent to buyers once an order is shipped. Ship notifications include information such as what was shipped, when it was shipped and what shipping method was used. In addition, the ship notification also includes applicable tracking numbers. If the eCommerce site sends out ship notifications for you, this functionality may not be needed and the Ship Notification button can be hidden from the interface by following the instructions in Customizing Shipping Notifications.
The text of a ship notification may be customized to make them more personal. Refer to Customizing Shipping Notifications which also explains how to edit the Ship Notification Email Template.
Ship notifications may be sent manually or automatically. Automatic shipping notifications can be sent out whenever a shipment is shipped. Refer to Customizing Shipping Notifications for more information on setting up automatic ship notifications.
To manually send ship notifications:
- Open the Ship Orders mode. How?How?
- From the grid, select the orders with the In Process status, for which an email ship notification will be sent.
- In the Email group on the ribbon bar, click the Ship Notification button to open the Email Preview window. An email for each shipment will be generated and displayed. The email template can be edited to create a personalized email.
- Click Send or Send All to send the email(s).