[James brewster]

James Hineline wrote:

Its been over a year now that I’ve had to manually put in my shipping costs, I can’t believe this is still an issue and think I’m going to start to look elsewhere for better support.

I agree, I can’t possibly calculate the amount of time we have wasted because of this issue. This is a big deal and the fact that our only response is “it’s eBay’s fault” is very disappointing.

[James brewster]

FYI for anyone else experiencing this – My ticket response says they are aware of the issue, & to wait for an update.

[James brewster]

This still isn’t working. Now it’s importing the bulk shipping cost instead of the individual label cost for each order.

[James brewster]

Not that I am aware of and it’s been very frustrating that this issue is not getting addressed. I’m wasting a lot of time doing it manually.

[James brewster]

Thanks, I appreciate the follow up. I’m doing this manually right now so a solution would be very helpful.

[James brewster]

This issue has still not been fixed.

[James brewster]

I used to move the database from work to home and back again using DropBox, but it’s gotten so large that it’s become very time consuming to do it that way. I am still hoping that there might be a more optimized way to run things. If I come up with any better ideas myself, I’ll post them here.

[James brewster]

Apparently this is just how it is and I have to deal with it. I’m very disappointed. Logically if I have 1 on hand, and I “reconcileto” 1, it doesn’t make sense that now SixBit thinks I have 2 when I just told it I only have 1.

I hope that this will be considered in a future update.

[James brewster]

In the scenario that’s giving me trouble, I’m updating my “self” inventory and our drop shipper is out (already at 0).

I should elaborate a little.

I’m using QuickBooks for our in-house inventory. After I enter the invoices that we received today, I export our inventory from QB in a csv file. The sales for today won’t have gone into QB yet, so if I’ve sold the last 1 of an item today, my QB inventory will still show 1 until tomorrow when all the sales get exported from SixBit into QB. When I run that csv file through SB(using “ReconcileTo” on our “self” inventory) then anything that’s sold today ends up with 1 extra.

This is really only an issue when we get down to the last few items. If I look at the self inventory on SB it will now show 1 under “Number of uncommitted items” but it will also still show 1 under “number of committed items” and “which means your physical inventory should be” 2 when in reality the physical inventory is still only 1.

I could potentially solve this by exporting the sales from SB into QB just before I export the inventory from QB to SB, however I can’t find a good way to keep track of which sales have been exported except to do so on a previous day basis each morning.

I’m open to any suggestions on this issue. Thanks!

[James brewster]

That really helps explain a lot, thanks.

I use SixBit for eBay exclusively at the moment and do not use Enterprise, so I don’t think I can set an allocation plan. Can I update my active non-variation listing quantities automatically or in bulk somehow?

Also, I already have the drop ship module. So if I want to update my drop shipper inventory, I should use “reconcile” and just change the fulfillment source to “drop shipper”?

(For the variation inventory being at 0 I was just looking at the wrong column.)

[James brewster]

I’m getting an authorization issue now suddenly. I’ve been updating listings all day without issue until about 30 minutes ago. Now it says I’m not authorized no matter how many times I authorize it through the business profile.

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