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  • in reply to: Cannot Add/edit payment/shipping/return policies #7429
    Andrea Roose
    Participant

    I’ll guess that you have Business Policies set up on eBay, if that is the case then you have to edit your presets on eBay rather than within SixBit.

    Yep – I am, and that would explain why I cannot edit them in sixbit. But I could not get the changes I had made in eBay to sync, even after asking for a full refresh.

    But I have now solved it. I needed to choose “File->Refresh->Sync Auxiliary Data” and that has done the trick and imported the changes I made on eBay. Phew.

    Thanks all for your help and pointing me in the right direction.

    in reply to: Cannot Add/edit payment/shipping/return policies #7427
    Andrea Roose
    Participant

    Thanks. That is what I hoped I would have to do, but I don’t see those icons. This is what I see on the item settings:

    It’s like there is a setting somewhere that prevents Sixbit from enabling the editing of these settings

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