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Viewing 15 posts - 106 through 120 (of 163 total)
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  • in reply to: Why isn’t this forum sorting right? #5849
    John Slocum
    Participant

    Look to the right of your circle. It is sorting by most recent reply, not the date the post was created.

    John Slocum
    Participant

    In Options|Refreshes, users can choose which field they want the Custom Label mapped to. It can be either SKU, Storage Location, External ItemID or Notes.

    in reply to: Why isn’t this forum sorting right? #5824
    John Slocum
    Participant

    Looks like it is sorting by post type (1. Issue, 2. Question, 3. Feature Request, 4. Comment) and then within each post type it sorts newest first. If you go to “Recent” in the toolbar, it will sort them by most recent replies if that helps. That is where I look each day to see what is new.

    in reply to: How do I do this? #5829
    John Slocum
    Participant

    Unfortunately, this can’t be done in SixBit. That listing is using the inventory quantity as a variation on the item and we just aren’t set up to handle that. The closest you would be able to get is to prebundle the quantities and count how many bundles you have. For example, you have 100 single cables, 20 bundles of 10, and 25 bundles of 100. Then each variation would have an inventory quantity equal to the number of bundles you have in each size.

    John Slocum
    Participant

    Also, when an eBay import is performed, we try to match the eBay listings with existing items so dupes aren’t created. We do this by first looking at the Custom Label on eBay to see if it matches an existing SKU in SixBit (assuming Custom Label is mapped to SKU in the SixBit Options|Refreshes).

    If not, then we try to match on Product ID and if not that, then finally by looking at identical titles.

    If they were not matched, my best guess is that the Custom Label on eBay isn’t unique or isn’t filled in and mapped to the SKU field in SixBit.

    in reply to: How to keep my Customization of the columns in Sell Items #5919
    John Slocum
    Participant

    We collect all the different prices (i.e. auction, bin, fixed price) and only use the appropriate one when listing. Check the Submit window and make sure you have chosen to list it as a Fixed Price item and not an Auction.

    in reply to: Add Variation to Exisiting Listing #5941
    John Slocum
    Participant

    An item has to be either a variation item or not. Once you have listed an item as a non-variation item, you will need to create a new variation item if you want it listed as a variation.

    in reply to: Should I be dismayed? #5944
    John Slocum
    Participant

    Chuck,

    Don’t worry. Your beta and full support will be the same. The support plan just offers you the option to request a call or remote session for any issue.

    in reply to: Batch Changes to Etsy Categories / Sub-sections #5946
    John Slocum
    Participant

    Jeff,

    We haven’t seen this error before. Please try the beta and if you still get the error, please open a ticket and submit your database.

    John Slocum
    Participant

    Yes, that is correct. We do not guarantee that all posts will get a response. We prefer to have a single ticketing system to organize, prioritize and address user issues. We do recognize that some issues can be answered by other users and anything we can answer on the forums will also be of value to the general population, so we have made this forum available as an additional resource to our support ticketing system, but it should not be considered a replacement for it.

    Our resources are planned around answering the ticket queue. We visit the discussion boards only as time allows which can vary greatly depending upon development schedules and manpower.

    in reply to: Importing Store Sections (Categories) from Etsy #5961
    John Slocum
    Participant

    This has been fixed for the latest beta (3.00.108). Refreshing store sections will now remove any deleted ones.

    John Slocum
    Participant

    Yes, the beta is available to all users. Please see my previous post for info on getting the beta.

    in reply to: Moving pictures out of database #5963
    John Slocum
    Participant

    Test

    in reply to: Moving pictures out of database #5959
    John Slocum
    Participant

    The database will get much smaller to make up for the space added on the hard drive. I’m sure its not a 1 for 1 trade, but it should be close.

    in reply to: Batch Changes to Etsy Categories / Sub-sections #5990
    John Slocum
    Participant

    Jeff,

    The latest beta has fixes for the batch change that I believe fixes the issues you are describing.

Viewing 15 posts - 106 through 120 (of 163 total)
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