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Viewing 15 posts - 751 through 765 (of 789 total)
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  • in reply to: Print Postage – update cost not working? #6452
    John Manning
    Moderator

    Hi Reed,

    Could you try this again? This may have been a temporary API issue with the label server. Seems to be working ok now in our testing.

    John Manning, Senior Developer

    in reply to: Deleting old sales records #6448
    John Manning
    Moderator

    Hi Melanie,

    The Sales are tied to the purchase records for each Item, deleting them would cause the Items to show reflect inventory that you no longer have.

    How large is your database currently? If you want to keep the Item records, moving the pictures out of the database would be the best option to stay under the 10 GB limit on SQL Server Express. Pictures usually comprise around 95% of the database size.
    Picture Storage

    John Manning, Senior Developer

    in reply to: How to find duplicate listings #6439
    John Manning
    Moderator

    Hi Thomas,

    You should have predefined views in Check Listings to show you Duplicate titles.

    John Manning, Senior Developer

    in reply to: Reorder Custom Fields #6417
    John Manning
    Moderator

    Currently, you cannot reorder them. We’ll look to adding this feature in an upcoming beta.

    John Manning, Senior Developer

    in reply to: Filtering for Active Content #6379
    John Manning
    Moderator

    If your active content is in a Description Wrapper, fixing that should prompt you to revise any listings using it automatically when you save it.

    If the content is in the Description itself, you should be able to use the Advanced search to search for a unique string that is part of that content to find the Items and Listings that use it.

    John Manning, Senior Developer

    in reply to: Error/Software Crash #6378
    John Manning
    Moderator

    Hi Tarek,

    This issue with the Quick Access toolbar should have been fixed in more recent versions. Are you currently running the latest full, 3.00.120 or the latest beta 2.00.171?

    If you are on one of these versions and still see the issue, open a support ticket and we’ll be able to clear the setting that is causing the issue for you.

    Thanks,

    John Manning, Senior Developer

    in reply to: Missing Field in Beta #6374
    John Manning
    Moderator

    Hi Terry,

    The field was renamed to Stock Total. If you use Drop Shipping or Fulfilled By Amazon as fulfillment sources you’ll see additional columns for Stock Self, Stock Drop Ship and Stock FBA.

    John Manning, Senior Developer

    in reply to: Problem with updating “on hand” quantity. #6333
    John Manning
    Moderator

    It was renamed to Stock Total for beta 3.00.141.

    From the release notes:

    Changed column Qty On Hand in Items grid to Stock Total. Stock columns were added for various fulfillment sources if Amazon or Drop Shipping is used: Stock Self, Stock Drop Ship and Stock FBA.

    John Manning, Senior Developer

    John Manning
    Moderator

    Hi Jeff,

    There was an option added in File|Options|General for Item grid selection for bulk operations. Now you can choose between selection order or grid sort order.

    John Manning, Senior Developer

    in reply to: Are Item Specifics Defaults Possible? #6326
    John Manning
    Moderator

    Since the Item Specifics vary by category, there isn’t a way to set it for all Items. But if you’re creating similar Items using the same categories, you can save an Item template with the Category and Country preselected. When you create new items using that template, they will be filled in automatically.

    Saving an Item Template

    John Manning, Senior Developer

    in reply to: Can Storage Location Be Copied When Duplicating a Listing? #6325
    John Manning
    Moderator

    Hi Erik,

    If you use the Custom Duplication option(drop down the Duplicate toolbar button), you can choose to duplicate Storage Location. Any fields selected there will be sticky and used for future duplications.

    John Manning, Senior Developer

    in reply to: no eBay title in grid after creating item with template #6324
    John Manning
    Moderator

    The row details template in the grid only shows the Product title. To see the eBay Title column populated, switch to “Simple Grid view” by clicking the icon in the upper right of the grid. Mouseover the icon and the tooltip will indicate the correct one.

    Thanks,

    John

    John Manning, Senior Developer

    John Manning
    Moderator

    Hi Albertine,

    Could you open a support ticket and include a screenshot of the International tab for your Shipping Preset?

    Thanks,

    John

    John Manning, Senior Developer

    John Manning
    Moderator

    Hi WestPlace,

    When you use the CSV export, make sure you include the eBay Category and ConditionID field. The ID field was just added to the Export in the 3.00.145 beta on 3/9.
    Once you import these into the new database, run the Synch Aux. Data refresh and Sixbit will bring in the new Condition values based on these new categories.

    The Check Item window should then show the proper condition “New (Other)” instead of New.

    The Sell Items grid relies on a non-category specific list, so “New” would still be shown for ConditionID of 1000, even though your particular category may show 1000 as “New (Other)”

    John Manning, Senior Developer

    John Manning
    Moderator

    It will be added for Calculated in the next beta, 3.00.149 or later.

    John Manning, Senior Developer

Viewing 15 posts - 751 through 765 (of 789 total)
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