John Manning...
John Manning
Forum Replies Created
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Version 4.00.536 will be out today to show the Ground Advantage service. The current version does support Ground Advantage by selecting the Parcel Select service. Ebay changed the Display name from Parcel Select to Ground Advantage, but the service ID we send is the same. So if you list with that, it should be showing on site as Ground Advantage.
John Manning, Senior DeveloperSo the 400 scheduled listings are for the same Item record? Or 400 Items with the same title?
You can run the query in SQL Server Management Studio if you have that installed.
John Manning, Senior DeveloperWell, you would need the substatusid from the substatuses table for the correct scheduled substatus in your db, which can be different per user. Scheduled in SixBit, Scheduled on Site would be the two options for substatuses in that table.
Why are you using the ListingID as the SKU and not a proper SKU on the Item record? Then you could include the [[SKU]] variable in the titles and not have to run queries. Even the EcommerceID that eBay provides should be a better identifier than the ListingID. If you ever had to restore a backup or delete items and reimport them, the ListingIDs would be mismatched at that point. John Manning, Senior DeveloperDo you have more than 10 pictures? Ebay can take up to 24, but Etsy only 10. We’ve seen this happen on revisions where new pictures are added to an Etsy listing and old ones are still up on site. Could you edit the listing on Site and remove all the pictures, then send the revision from SixBit again? It should send up the first 10 again.
John Manning, Senior DeveloperYou should start seeing notifications for board posts, part of the server upgrade affected those.
John Manning, Senior DeveloperHi Mike,
Did you try revising from the Revise window or the Main Check Listing grid? The IDs message would seem to indicate the grid didn’t have any rows selected prior to revising.
Which version are you currently running? John Manning, Senior DeveloperThis isn’t a customizable option. You could just use the Item Weight to set the preset with either shipping service selected on the Item record prior to listing or to Revise current listings. An Advanced Search/View to find Items of 13oz and under to batch change assign first class or above that to use a Flat Rate envelope.
John Manning, Senior DeveloperHi Troy,
Do you have multiple business profiles/seller accounts set up in SixBit? If you do, you should be able to set the Item to any of them. If you open a support ticket from the Support tab in the program, the team will be able to follow up with more detailed help.
Thanks,
John
John Manning, Senior DeveloperWe’ll look into adding a filter or flagging of Fitment containing search results. The sending of pictures is just for re-uploading of them, the links on the existing pictures rows in SixBit are always necessarily sent as part of a Revision. There is a stock photo bug currently with some Motors categories that we’re looking into.
Thanks,
John Manning, Senior DeveloperHi Gary,
Currently we don’t maintain a discrete Product type list, we just pull that list from the Shopify Items already created. I’ll add this to the list of possible future enhancements for Shopify.
Thanks,
John
John Manning, Senior DeveloperHi Mike,
Looks my reply never posted. Just to clear up, any Item in the database will show in the Repository. There you can organize them into folders where they remain until manually moved. Think of it as a warehouse and the folders as bins that contain grouped items. These same items will have statuses, which dictates where they show in the Workflow view which helps track them as they are created, ready to upload and finally listing completed. Workflow changes automatically from Awaiting Upload or Under Construction status to Previously listed upon submission.
If you delete an item from anywhere, it will remove the Item from everywhere. But, if they are in an upload list, you can remove them from the list, but they will remain in the Awaiting Upload Status, the parent status shown. So if you drag it to Previously Listed, it will be in the Repository. If it’s in the database, it’s in the Repository.
The unique thing about lists is that they can each contain the same item. So if you listed 3 day auctions you could have a list for “Sunday” and a list for “Wednesday” and have the same items in each. Or a Christmas list, a Winter Decoration list and the same item in both. Still just one Item in the Repository, still just one status, Awaiting Upload, but in multiple lists.
Why don’t they disappear when I highlight them and choose “Remove from all awaiting upload lists” ?
They should, if they are in the Fixed priced list. But they will still be in the parent Awaiting Upload list. If they don’t vanish immediately, try changing views to make sure it refreshes.
If you need more clarification, open a support ticket and we can set up a remote session to demo or answer questions about managing Items.
Thanks,
John
John Manning, Senior DeveloperHi Mike,
If you wish to put them in a different status, you can drag them either to Under construction or Previously listed. If you do want to list them next month, you could also create an upload list just to stash them there until you’re ready to list them. The existing Auction and Fixed Price lists are just the default ones, most subscriptions will allow you to create your own. In your example, 11 are in the FP list, while they are also included in the Awaiting Upload status total of 35. One Awaiting Upload Item can also be in multiple lists. If they are in no lists, they still will be in the Awaiting upload status.
For example, if you have a Christmas item, it could be in a list for Fall listing and Christmas specific. That’s the major difference with upload lists. The other two Statuses can have substatuses but only one item can be in those.
https://www.sixbitsoftware.com/EN/Using_Item_Status_for_Workflow.htm
John Manning, Senior DeveloperHi Michael,
Try resetting the grid layout for that view, or selecting a different layout to see if the grid will load.
https://www.sixbitsoftware.com/EN/Saving_Grid_Layouts.htm
If neither works, open a support ticket and we’ll take a closer look to diagnose the issue.
Thanks,
John Manning, Senior Developer
