John Manning...
John Manning
Forum Replies Created
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The issue should now be resolved. You can set the Refresh Listings date back a few weeks in File|Options|Refreshes and run a Full Refresh to get caught up.
This date will need to be set for each eBay seller Account if you use more than one.If you’ve already used the workaround, it should be good going forward automatically.
John Manning, Senior DeveloperHi Jivko,
Did you upgrade to 3.00.241 and re-authorize your selling account in SixBit afterwards?
John Manning, Senior DeveloperBeta 3.00.241 is now out. You may need to re-authorize your profile after installing it, but it should work after that.
The problem with 240 was that the token would expire in 2 hours. This release should renew it automatically.
Let me know if you see further issues.
John Manning, Senior DeveloperI’ve updated the post to include End Date before “Tomorrow” instead of Today. That will catch the ones ended earlier Today.
Eric,
That should correct once the Order Refresh completes. Running the Quick Refresh prior to Selected Refresh should bring the Orders and adjust the quantities first.
John Manning, Senior DeveloperShane,
Yes, that will add the correct tagline.
James,
I’m planning on making a release candidate today and that should be a full release this week.
John Manning, Senior DeveloperCharlie,
Did you open the ticket under your client account? The latest one I see is from 70 days ago.
Has anyone from support contacted you? If not, try logging into the website and submitting another ticket. We should be able to get your backups squared away with a remote session.
I did test a few refreshes(about 6000 listings) here and haven’t seen the problem yet.
Thanks,
John John Manning, Senior DeveloperHi Charlie,
Could you submit your database when you get a chance? I’d like to track this down.
Open a support ticket when it completes so I’ll be notified.Thanks,
John
John Manning, Senior DeveloperUnrealdeals, Charlie: How many Listings did you select to refresh? Was there any grouping active in the grid?
John Manning, Senior DeveloperHi Shane,
The mobile summary tags should have been fixed in beta 3.00.224. Are you still seeing this issue with the latest beta?
If so, open and support ticket and we’ll want to look at your descriptions and wrappers.Thanks,
John John Manning, Senior DeveloperAll Listings will need to be revised once with the new version to change the tagline.
John Manning, Senior DeveloperWe’ve narrowed it down to a partial refresh set being returned from the eBay API and will affect all versions of SixBit.
When we’re updated on a a fix date, we’ll let you know.The only workaround currently is to select your listings in Check Listings, and right click “Refresh”. To help find those that should have ended, create a view in Check Listings to show Listings with a Status of Running and an End Date before “Tomorrow”. After you have the view you can Ctrl-A to select them all to Refresh.
John Manning, Senior DeveloperHi Brian,
This is usually the result of an existing SQL Server installation that needs to be reinstalled. Open a support ticket and our support team will be able to help directly with that.
Thanks,
John John Manning, Senior DeveloperHi Jeff,
Do you have additional info in the CSV file that the Amazon import in SixBit wouldn’t bring in? With your credentials in SixBit we should be able to import all of your Amazon items.
Sally,
We’ll check out the CSV mapping issue you reported.
John Manning, Senior DeveloperWe’re looking into this now. Open a support ticket as we may need more specific information from you to resolve this issue.
Thanks,
John John Manning, Senior Developer
