John Manning...
John Manning
Forum Replies Created
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Hi Matt,
Open a ticket with support and they’ll take a look for you. There shouldn’t be any changes in the new versions to cause that kind of slowness, but they should be able to track down the cause for you.
John Manning, Senior DeveloperIs the Description Wrapper still set set correctly on the Listing record? We’ve seen a few cases where this was reverting to “None” which would have then not include Pictures as part of the Revision.
John Manning, Senior DeveloperHi Matt,
You can update and manage your Sixbit inventory via CSV, XML or with our API. We’re currently working on creating new products on Amazon and some of the latest Ebay updates and should be doing website integration next.
Inventory CSV update
SixBit API John Manning, Senior Developer John Manning, Senior DeveloperHi Shane,
The checkbox should be on the Identifiers tab, from your screenshot the Specs one is selected.
John Manning, Senior DeveloperHi Ken,
Open a support ticket if you haven’t already. Support can point you in the right direction to fix the path setting for Pictures.
Thanks,
John John Manning, Senior DeveloperWith the current full version, 3.00.241 the logo should be fixed for both HTTPS and no link. The logo image is permitted.
Selecting your running listings in Sixbit and “Revise|Send Revisions to Site” is all that is required to rebuild the description with the compliant logo. (or removal if subscribed)Unfortunately the eBay checks aren’t run immediately after revisions, so you won’t see the count go down until they re-run it. We’re trying to get some clarification on how long that will take, and if it can be initiated on your end.
John Manning, Senior DeveloperHi Shurma,
Make sure your eBay seller accounts are authorized in the Sixbit Business Profile window. With the 241 version, you shouldn’t see this issue. If you are still seeing it, open a support ticket and we’ll be able to help you further.
Thanks,
John John Manning, Senior DeveloperHi Nabachandar ,
1. We’ll make this more robust.
2. We’ll look into the delivery date issue.
3. We weren’t able to duplicate that here with 3.00.241. Our changes went up.
Product Identifiers are Item fields, so it may not have saved for you in Revise Listings. They did however when we were testing. Editing the Items, going to the Running listings and “Send Revisions to Site” should work for any Running listings once the Items have been updated. John Manning, Senior Developeris there status update on: support for listing non-ASIN items on Amazon
We’ll be opening this up for beta testing soon.
John Manning, Senior DeveloperThe issue should now be resolved. You can set the Refresh Listings date back a few weeks in File|Options|Refreshes and run a Full Refresh to get caught up.
This date will need to be set for each eBay seller Account if you use more than one.If you’ve already used the workaround, it should be good going forward automatically.
John Manning, Senior DeveloperHi Jivko,
Did you upgrade to 3.00.241 and re-authorize your selling account in SixBit afterwards?
John Manning, Senior DeveloperBeta 3.00.241 is now out. You may need to re-authorize your profile after installing it, but it should work after that.
The problem with 240 was that the token would expire in 2 hours. This release should renew it automatically.
Let me know if you see further issues.
John Manning, Senior DeveloperI’ve updated the post to include End Date before “Tomorrow” instead of Today. That will catch the ones ended earlier Today.
Eric,
That should correct once the Order Refresh completes. Running the Quick Refresh prior to Selected Refresh should bring the Orders and adjust the quantities first.
John Manning, Senior Developer
