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Viewing 15 posts - 661 through 675 (of 781 total)
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  • in reply to: Basic Ebay Functions #7131
    John Manning
    Moderator

    The Rate table refresh issue fix for multiple Seller Accounts will be out in today’s beta, 3.00.300.

    The new promotions functionality required some additional prep work to support it. Now that Etsy and Amazon integration is completed, we’ll be addressing the Promotions project in the upcoming months.

    John Manning, Senior Developer

    in reply to: Basic Ebay Functions #7111
    John Manning
    Moderator

    Hi Pete,

    We’ll be supporting eBay’s new Marketing API to handle Promotions.
    For the Rate table issues, could you open a ticket with support and submit your database when you get a chance?

    Thanks,
    John

    John Manning, Senior Developer

    in reply to: Extract images from SixBit to HD #7074
    John Manning
    Moderator

    You can use the CSV export to pull the pictures from Sixbit whether you are using external picture storage or database storage.

    From the User”s Guide CSV Export:
    In addition to exporting the picture paths with the Pictures field, you can also export the pictures themselves by checking When exporting pictures create pictures files in: and then providing a path to put the exported pictures. The pictures will be named with the itemid of the item followed by a sequential number for each picture.

    John Manning, Senior Developer

    John Manning
    Moderator

    Yes, it’s related to the category issue. Condition, Item Specifics and Compatibility info is all dependent upon that working correctly.

    The fix is now up, 3.00.297. Let me know if you see any further issues.

    John Manning, Senior Developer

    John Manning
    Moderator

    We’ve found an issue with a several minute Category refresh getting kicked off the first time you open the Item Window with the new version. If you let it complete, it should be working, albeit still taking a few seconds to load the category selector and the dependent Item specifics, compatibility and conditions dropdowns.

    We’re working on a fix and should have it out soon.

    John Manning, Senior Developer

    in reply to: old board/forum now gone?? #7066
    John Manning
    Moderator

    We had that on a paid hosting service and retired it in favor of this board.

    John Manning, Senior Developer

    John Manning
    Moderator

    We’ll check on the delay. We switched the category breadcrumb control to one with more options and it’s likely waiting on the category refresh from eBay. If you open the same item a second time, is it instantaneous, or still the delay?

    One of the new features of the control is the ability to type in a category number directly and hit enter to bring it up.
    Another is typing out the path without mouse clicking on the arrows. Levels are separated by a “\”. As you type it searches the sublevel, arrow key down to select and backslash to search the next sublevel.

    John Manning, Senior Developer

    in reply to: Ebay watermark policy #7029
    John Manning
    Moderator

    They’ve backed off on the enforcement date, but they still want compliance for reasons mentioned in their post below.

    Watermark Removal Update

    John Manning, Senior Developer

    in reply to: new version 3.00.292 keeps crashing – Help! #7028
    John Manning
    Moderator

    One of the updated controls used in the grids was causing the issue in 292. Beta 3.00.293 has a fix for that as Ruben mentioned.

    John Manning, Senior Developer

    in reply to: “designer” upgrades not showing up on live listing…?? #7027
    John Manning
    Moderator

    The Ebay hosted themes weren’t compliant with the new HTTPS requirements. The latest information we have is that they will be addressed by eBay in January at the earliest.

    John Manning, Senior Developer

    in reply to: SixBit not importing eBay GSP orders v. 3.00.290 #7020
    John Manning
    Moderator

    Beta 3.00.291 should fix the issue. Either set the Refresh Orders date back and run the quick refresh, or selectively refresh those Listings.

    John Manning, Senior Developer

    in reply to: Entering the Weight for an item #7019
    John Manning
    Moderator

    1. Yes.
    2. No.

    John Manning, Senior Developer

    in reply to: Amazon Variations with multiple offers? #7010
    John Manning
    Moderator

    You’ll need to have multiple Items in Sixbit, with the same ASIN and different SKUs.

    John Manning, Senior Developer

    in reply to: Entering the Weight for an item #7009
    John Manning
    Moderator

    Amazon weights can only be updated by the ASIN owner, and you can set them in Sixbit via the Create ASIN screen.

    The weights in the Specs tab are indeed sent to eBay and used for setting Shipment weights for Postage in SixBit.

    John Manning, Senior Developer

    in reply to: How ’bout some love up here, John? #7008
    John Manning
    Moderator

    Let me clarify. This is a User to User discussion board, not a Technical support one. If you have a question or problem that needs more immediate attention, use the Support Tickets.

    Perfectly fine to post a “Anyone else seeing this problem in the new version?” question. It can give us a better idea of the number of affected users, but we’ll likely need more information in a support ticket to reproduce the problem. Once a fix is made, we can update the post with the fix version and avoid the necessity of more tickets.

    John Manning, Senior Developer

Viewing 15 posts - 661 through 675 (of 781 total)
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