John Manning...
John Manning
Forum Replies Created
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I haven’t been able to reproduce this issue here, but I can give you the steps that should correct the issue.
Open your Application Menu (little orange guy (or the File button in the top left), top left corner of SixBit)
Choose Options > General > Support Control
In the Support Code box enter Supp0rtC0de (with zeros)
Then in the Revert Version number area type 4.00.552 and click “Go”
Restart SixBit
John Manning, Senior DeveloperHi Cass,
All versions of Sixbit are installed with the Microsoft SQL Server Express version by default. It can be upgraded if necessary. The size of the database is shown on the Support tab in the program. It will warn you if you near the limit. Some of the differences are listed here: https://www.sixbitsoftware.com/pricing/
Pictures should get copied to a local directory on your computer. The exact location will be shown in File|Options|Pictures on the Management tab. John Manning, Senior DeveloperHi Cass,
There are no item count limitations for SixBit subscription levels. Microsoft SQL Server Express itself does have a 10 GB limit, but that can be expanded by upgrading to the Standard Edition if necessary. Since we store pictures outside of the database by default now, you should be able to get 100K or more listings with the Express Edition. Most of the limitations of H&H are on advanced features needed by larger sellers on multiple marketplaces. https://www.sixbitsoftware.com/pricing/
John Manning, Senior DeveloperHi Robert,
We already send the Postal code in another location, this was just an extra field they are getting rid of. The latest versions 4.00.630 or later will remove the field and you won’t see the warning.
John Manning, Senior DeveloperHi Jack,
No, the API doesn’t allow for that. If you wanted to send them to eBay but not have them active so you could import them into another computer or finish them later, you could use eBay scheduling to have them start x days in the future. Once you’ve finished them, just reschedule to the current time.
John Manning, Senior DeveloperSixBit won’t run on an iPad, but if you listed items to eBay via their web page they could be automatically imported into SixBit on your desktop PC. You would need to manually run the SixBit import once, but it should import automatically after that every 15 minutes.
John Manning, Senior DeveloperHi Ralph,
After you set up two Business Profiles in SixBit, each one authorized to a separate account, you can select that Profile prior to listing the Item you’ve created in SixBit. If you wish to list the same item to the other profile, select that in the Item Window prior to submitting the Listing.
You’ll only have 1 Item in the Sell Items grid, but in the Check Listings grid view, you should have 2 listings running, one for each account. John Manning, Senior DeveloperHi Emily,
Could you open a support ticket directly? Our team might need to check your db directly to track this down. Was the disabled variation part of the original set definition and just not used?
John Manning, Senior DeveloperHi William,
Could you open a support ticket from the program? It sounds like your agent isn’t performing all the necessary background tasks. Our support team should be able to get that corrected for you.
Thanks,
John John Manning, Senior DeveloperAre they saved as a different picture format? The open picture dialog should show any jpg, gif, bmp or png format by default.
John Manning, Senior DeveloperHi Andre,
Could you open a support ticket from the program? Support will be able to set up a remote session and help you directly.
Thanks,
John John Manning, Senior DeveloperDid you fill in the title or ISBN(productid) for the book? If the Item research search next to either of those fields isn’t bringing up the window, let us know.
John Manning, Senior DeveloperHi Tyler,
Open a ticket with support through the program. They may need to remote in to fix this issue.
John Manning, Senior DeveloperYou would need to list the Item from the app for the SixBit import to pick it up. Drafts aren’t returned to us via the eBay API. If it’s complete enough, you could schedule it for a future date, bring it into SixBit and then cancel the scheduled listing from SixBit.
John Manning, Senior Developer
