John Manning...
John Manning
Forum Replies Created
-
Hi Duncan,
Have you tried editing the Packing list in the File|Options page? It may be that the container for title will need to be stretched to show enough of the title.
Support should be able to help you with that if you need any assistance. John Manning, Senior DeveloperThe latest Full Version, 3.01.008 should fix the report problems. Let us know if you see any further issues.
Thanks,
John John Manning, Senior DeveloperFor old Listings, you’ll want to review the Performance tab in Seller Hub to find stale listings to revise. Since this will only work on running listings, ending them would make them unavailable. We’ll also be adding Analytics in SixBit to identify these listings.
Currently you should be able to find them in the running listings grid Sorting by Start Date and filtered by Quantity of 1.Item Promotions and Promoted listings are also available on site to move these listings faster. We currently have Promotions in SixBit for testing and are working on adding Promoted Listings for an upcoming beta. If you want access to these in beta, let support know and we’ll let you know when/how to test these.
Richard,
Allocations plans aren’t great for this as they rely on triggers (ending, sales) to activate. Incorporating a timing mechanism could prove problematic, but we’ll give it some thought here. It sounds like you’d really want to use a repricing tool instead to revise it down based on a schedule. John Manning, Senior DeveloperWe were just contacted by eBay and the Authentication/Token issue should be resolved now.
John Manning, Senior DeveloperHi Shane,
We’re working on getting the Payment Processing fees back from eBay, so it will show like those paid via PayPal. Currently the Payment type on Orders is only returned as “Other” by eBay, but they are going to improve that in the API. Other than those two things, it should work the same as any other paid Order.
John Manning, Senior DeveloperSlightly better quality video here: https://www.sixbitsoftware.com/download/videos/UsingAnalysisTools/UsingAnalysisTools.html
John Manning, Senior DeveloperHi Jerrod,
The Analysis tools in the Enterprise Edition should provide the customizable view for Items, Listings or Orders. Here’s a link to the Analysis video. It will give you an idea of the features, though we need to find and upload a better quality video.
John Manning, Senior DeveloperHi David,
Could you open a support ticket from the program? We’ll need to take a closer look at this issue.
Thanks,
John John Manning, Senior DeveloperHi Thomas,
If you use multiple Seller accounts, only the categories for that selected seller account will show in Batch Change. If you’re still not seeing all of them, use the File|Refresh|Synch Aux function to update the list from eBay. It should be running daily from the agent, but you can always force a refresh. If you’re still not seeing the ones you should, open a support ticket and we’ll take a look further.
Thanks,
John John Manning, Senior DeveloperHi William,
Are you talking about the Generated Query show as you create an advanced search? It doubles up the ‘ so the SQL query will execute properly. Just testing it here, and it was finding the Items correctly.
John Manning, Senior DeveloperHi John,
Paste the number in the category control and hit Enter. It will automatically navigate to the category for you.
John Manning, Senior DeveloperHi Thomas,
The enforcement of this is mostly focused on new listings. If you have the original picture, change them as you create new listings, or as you revise your GTC listings.
John Manning, Senior DeveloperLet us know if you’re still seeing issues with the latest beta, 3.00.397.
Thanks,
John John Manning, Senior Developer
