John Manning...
John Manning
Forum Replies Created
-
Hi David,
Could you open a support ticket from the program? We’ll need to take a closer look at this issue.
Thanks,
John John Manning, Senior DeveloperHi Thomas,
If you use multiple Seller accounts, only the categories for that selected seller account will show in Batch Change. If you’re still not seeing all of them, use the File|Refresh|Synch Aux function to update the list from eBay. It should be running daily from the agent, but you can always force a refresh. If you’re still not seeing the ones you should, open a support ticket and we’ll take a look further.
Thanks,
John John Manning, Senior DeveloperHi William,
Are you talking about the Generated Query show as you create an advanced search? It doubles up the ‘ so the SQL query will execute properly. Just testing it here, and it was finding the Items correctly.
John Manning, Senior DeveloperHi John,
Paste the number in the category control and hit Enter. It will automatically navigate to the category for you.
John Manning, Senior DeveloperHi Thomas,
The enforcement of this is mostly focused on new listings. If you have the original picture, change them as you create new listings, or as you revise your GTC listings.
John Manning, Senior DeveloperLet us know if you’re still seeing issues with the latest beta, 3.00.397.
Thanks,
John John Manning, Senior DeveloperHi Jennifer,
You’ll need to include a different unique identifier in the file, such as ItemID to update all Items. SKU is considered unique on import and will only change the first instance found by design.
John Manning, Senior DeveloperHi Nick,
Keep Asia as your ship-to region, but include China in your Exclusion list. If you have Exclusions set up in My Ebay, you can select that in the Shipping Preset. Or use a Custom Exclusion list in SixBit and check China there. The Exclusion option is shown below the Rate Table and Combined Shipping Discount options.
John Manning, Senior DeveloperWe’re making some website upgrades, so you may see some issues in the coming days. We’ll try to get everything squared away soon.
Thanks,
John John Manning, Senior DeveloperHi Kevin,
Open up a support ticket and the support team should be able to track this down. It may require a remote session.
Thanks,
John Manning, Senior DeveloperHi David,
UPCs are a Product Identifier and can be entered in the ProductID field in the top section of the Edit Item Window.
https://www.sixbitsoftware.com/clients/knowledgebase.php?action=displayarticle&id=71
John Manning, Senior DeveloperHi Rob,
In the next beta, 3.00.387 or later, we will send up condition description for categories that don’t require a specified condition.
Thanks,
John
John Manning, Senior DeveloperHe’s not, but we appreciate that he’s helping fellow sellers. But if you have issues or need guidance, we do have a dedicated support team to help.
They will also pass along feature requests to us devs if something needs to be improved upon, making the program better for everyone. And if you see something that needs more explanation, let us know and we’ll beef up the documentation.
John Manning, Senior Developer
