John Manning...
John Manning
Forum Replies Created
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Hi Owen,
None of your noted procedures would change. The only issues we’ve seen so far is Payment Method being set to Other on the Order (eBay is working on returning the exact methods) and the lack of the Payment Processing fee (.39) being returned to us for Profit Loss Reports. If you don’t use P & L in Sixbit, you should be fine.
John Manning, Senior DeveloperHi Bob,
Could you open a ticket for this one? We may need some examples to check the fees.
Thanks,
John John Manning, Senior DeveloperShopify support will be out in beta soon. If you want to notified by email, open a ticket with support with the topic of “Shopify Beta” and we’ll let you know as soon as it’s ready for testing.
Thanks,
John John Manning, Senior DeveloperMore information on integration here: https://www.sixbitsoftware.com/forums/topic/could-someone-give-an-update-on-ecommerce-store-feature/
John Manning, Senior DeveloperEbay made a recent change to Feedback to set the Comment time back on all feedback in a quarter to the first day of every quarter. Since our refreshes are based on handling comments since the last refresh, it broke our feedback refresh. We’ll be putting out a fix today to change it from date based to item based. It will make it slower with the extra checking, but it should work.
The temporary current workaround is to go to File|Options|Refreshes|Refresh Dates and set the Feedback refresh to the last day of the previous quarter. In this case 3/31/2019. The next hourly feedback refresh, or manual feedback refresh will pull in the missing feedback.
John Manning, Senior DeveloperWe’ll be putting out a hotfix (3.01.038) today to address this issue. The Agent task to end will now check every 15 minutes and the Auto End Date will be set back an hour when a custom duration is set. It won’t change any of the current Auto End dates automatically, but if you use the Set Duration function in Check Listings it will set the date correctly. So if you previously set them to 30, doing it again to the running listings will set the Auto End Date to 29 days, 23 hours from the Start Date.
John Manning, Senior DeveloperThe quick search doesn’t, but filter row searching does support multiple filtering methods. https://www.sixbitsoftware.com/EN/Searching_Within_a_Grid.htm
John Manning, Senior DeveloperHi Courtney,
Once you are opted in to managed payments, you won’t need to send any further payment methods from Sixbit. Unless you also want to offer PayPal, which isn’t currently supported. Once a buyer pays, the Order will come in as Paid to Sixbit with a payment type of “Other”. The only part missing is eBay returning the payment processing fee for the transaction, but we’ve put in a request for this to be added. This will only affect you if you use Sixbit for Profit/Loss reports which would need to include that fee when calculating the true profit on a Sale.
John Manning, Senior DeveloperThis is the latest info we have regarding watermarks from Fall 2017:
Note that eBay’s Picture Policy has not changed, and that watermarks are still not permitted per the policy. If you are a provider, please do not offer watermarking capabilities on images that you pass in picture fields
John Manning, Senior DeveloperHi Timothy,
Which field are you trying to assign from? The current batch change limitation on Assign From is for Items only due to the added complexity needed for Listings. Are you also changing the Fixed Price on Items? If that’s the case, a CSV export/import with a custom mapping and the option to update running listings might be a better choice.
John Manning, Senior DeveloperHi Dixie,
If you use Parcel Select on the presets, it should show up automatically on the Shipment as First Class Parcel when an Order comes in.
John Manning, Senior DeveloperHi Judith,
If select one of your running listings, and right click Refresh, does the duration update to 365? If they were originally listed with 30 days, I would expect your grid to reflect that until they are refreshed to pick up eBay changing them to GTC.
John Manning, Senior Developer
