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Viewing 15 posts - 496 through 510 (of 781 total)
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  • in reply to: Custom Fields for Reporting #9926
    John Manning
    Moderator

    Shipments and Orders Custom Fields are also populated if named the same.

    John Manning, Senior Developer

    in reply to: Custom Fields for Reporting #9925
    John Manning
    Moderator

    Hi Daniel,

    If you define a custom field at the Item, Listing and Sale level with the same name, they should be copied when each is created. So you only have to fill it in on the Item Level, when it gets listed it should copy to the listing, and when a Sale comes in, it should be copied to that. It won’t retroactively assign them, just at time of creation.

    John Manning, Senior Developer

    in reply to: Not all listings ending when ending in SixBit #9924
    John Manning
    Moderator

    Just updated the other post, Support should be contacting you for examples we can test here.

    Thanks,
    John

    John Manning, Senior Developer

    John Manning
    Moderator

    We’re looking into this. If your setting on eBay is correct and showing in your SixBit profile as Use out of stock, it should be pulling that information back from eBay. Support should be contacting you for an example.

    Thanks,
    John

    John Manning, Senior Developer

    in reply to: Not all listings ending when ending in SixBit #9910
    John Manning
    Moderator

    It should be fine to end them that way. Open a ticket with support when this happens and they can check your logs with a remote session to find out if there are any issues preventing the listings from ending.

    John Manning, Senior Developer

    in reply to: Fixed Price – Assign From #9909
    John Manning
    Moderator

    You can Revise(single or batch) running listings and use the “Apply to future listings” checkbox. That will push the values back to the Item.

    John Manning, Senior Developer

    in reply to: Item specific Information for book listings?? #9866
    John Manning
    Moderator

    Hi Greg,

    Could you open a ticket with support for this issue? With catalog matching, you should be getting more information and a summary of what will show on eBay.
    We did recently changed that catalog API calls, so we’re looking at populating any extra Item Specifics as well.

    John Manning, Senior Developer

    John Manning
    Moderator

    You should be able to use the advanced search to find them by Start Date in Check Listings.

    John Manning, Senior Developer

    in reply to: UPS Worldship Integrated Rate Preview #9786
    John Manning
    Moderator

    Hi Jeremy,

    The UPS integration is done via XML drop files, and doesn’t have the preview option. Endicia Label Server and Express1 are direct API integrations which allow us to rate check.

    John Manning, Senior Developer

    in reply to: Not all listings ending when ending in SixBit #9700
    John Manning
    Moderator

    Are these listings you have custom durations on? And if so, do you have them set on a large group of listings to end at the same time?

    John Manning, Senior Developer

    John Manning
    Moderator

    Hi Erik,

    Revising these listings from SixBit should remove the link. We made the change here back in April 2017 where only a tagline picture is included, and no link. Any versions after that date should automatically fix them on submission or revision.

    The other option is to opt in to tag removal on your account and then revising, but that shouldn’t be necessary since they don’t include links anymore.

    If you still can’t get them removed, open a ticket with support and they’ll help you. It may be that you need a newer version of SixBit.

    John Manning, Senior Developer

    in reply to: Could someone give an update on eCommerce store feature? #9627
    John Manning
    Moderator
    in reply to: Earlier today Sixbit 3.01.052 Briefly Frooze up #9522
    John Manning
    Moderator

    Other than a license check on startup, it shouldn’t be reaching out to anything other than the Site Refreshes every 15 minutes. Did an automatic backup kick off at that time?

    John Manning, Senior Developer

    in reply to: Self-Hosting Photos VS ebay Picture Services #9508
    John Manning
    Moderator

    Hi Owen,

    I wouldn’t waste time with the metadata. We added it due to user request, but Google doesn’t specify that this helps searches at all. If you are selling items that are in the eBay catalog, you’d be better served using EPIDs to link to the static eBay Product Pages for better exposure outside of eBay Search.

    John Manning, Senior Developer

    in reply to: Problem with custom end 30 days- eBay charges relist fee #9496
    John Manning
    Moderator

    Select the Listing in Check Listings, click Revise|Set Custom Duration and enter 0. That should keep the agent from auto ending it.

    John Manning, Senior Developer

Viewing 15 posts - 496 through 510 (of 781 total)
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