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Viewing 15 posts - 466 through 480 (of 817 total)
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  • in reply to: Sales tax payment fix #11298
    John Manning
    Moderator

    Clark,

    Are these Orders also combined on Ebay from SixBit, or just local combines in Sixbit?

    Alex,

    Have you selected these Orders and refreshed them again? That should correct the totals. If not, open a support ticket and we can take a look via remote session.

     

    John Manning, Senior Developer

    in reply to: Sales tax payment fix #11176
    John Manning
    Moderator

    Versions 4.00.032 (full) and 4.00.052(beta) should fix this issue for new Orders. Existing Orders will need to be Refreshed with these versions. As part of the new Collect and Remit features, Ebay handles the inclusion of Tax in the total differently if you use Managed Payments or PayPal.

    John Manning, Senior Developer

    in reply to: Creating variations for existing items #11018
    John Manning
    Moderator

    Hi Robert,

    While there isn’t a way to directly do it in the program, you can use the CSV functionality to create them from existing items. https://www.sixbitsoftware.com/forums/topic/variations-question/

    John Manning, Senior Developer

    in reply to: Fedex Shiprush Compatibility #10702
    John Manning
    Moderator

    That issue, along with the ability to print FedEx in batches will be fixed in the next beta, 4.00.052 or later.

     

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Fedex Shiprush Compatibility #10659
    John Manning
    Moderator

    Hi David,

    You have be running the latest Beta for the ShipRush fix.

    To run the beta version, you simply need to set a flag in SixBit.  Then you will be notified of beta versions by a button in the Dashboard sidebar, just like you are notified of full releases.  To turn on the beta, go to the File Menu (or little orange man in the upper left corner) and select “Options”.  On the Options window, select the “General” tab and check the “Notify me of interim beta versions until the next full release” box.

    John Manning, Senior Developer

    in reply to: Fedex Shiprush Compatibility #10649
    John Manning
    Moderator

    Hi David,

    The ShipRush fix was included in the latest beta, 4.00.049. https://www.sixbitsoftware.com/EN/Release_Notes_Beta.htm

    John Manning, Senior Developer

    in reply to: Item Specifics are Slooooooooowwwww #10644
    John Manning
    Moderator

    Hi Wayne,

    In the Revise window, is the Resend Pictures with next revision box checked? This is a sticky option and will apply to any future revisions.

    John Manning, Senior Developer

    in reply to: Error 21919301 #10626
    John Manning
    Moderator

    You can include the UPC in the Product number field in the Edit Item Window. Also set the Product Type to “UPC” and it will be sent to eBay when you submit the Item.

    John Manning, Senior Developer

    in reply to: Terrible performance #10625
    John Manning
    Moderator

    Hi Bob,

    Are you still seeing issues with 4.00.049? If so, open a support ticket and we’ll take a closer look at your database to track down the issue.

     

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Variations Question #10618
    John Manning
    Moderator

    Hi Bruce,

    Using the CSV Export to create a file of these Items you want to join, and then importing that file with a shared ExternalItemID should create the variation item. Check the variation import section here:  https://www.sixbitsoftware.com/EN/Rules_for_Importing_Items_via_CSV.htm

    If you need further help with this, open a support ticket and we’ll get you started with it.

    Thanks,

    John

     

    John Manning, Senior Developer

    in reply to: Field for import that changes quantity listed? #10615
    John Manning
    Moderator

    The CSV import will only adjust quantities on site if the Item has a variation listing, or is using an Allocation Plan. These will run automatically when the inventory is adjusted anywhere. From a sale, csv import, editing the inventory, etc.

    John Manning, Senior Developer

    in reply to: Item Specifics are Slooooooooowwwww #10608
    John Manning
    Moderator

    We’ll take a look at this category. eBay recently flooded these categories with a large number of Item Specifics and we’re working to handle them better.

    John Manning, Senior Developer

    in reply to: Description Wrapper issue #10597
    John Manning
    Moderator

    eBay is working to resolve the issue now, you won’t need to use the workaround.

    https://www.sixbitsoftware.com/forums/topic/hidden-ebay-description-issue/

    John Manning, Senior Developer

    in reply to: 4.00.045 – appears to have eBay/Amazon submission problem #10579
    John Manning
    Moderator

    4.00.046 is now out with the fix.

     

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Is Printing Your Packing Lists and Item Labels Not Working? #10556
    John Manning
    Moderator

    The latest releases, beta and full, should contain a fix for these automatically. Versions 4.00.024 and higher for full, and 4.00.040 and higher for beta.

    John Manning, Senior Developer

Viewing 15 posts - 466 through 480 (of 817 total)
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