John Manning...
John Manning
Forum Replies Created
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We still have some issues with Promoted Listings to resolve, but Item Promotions are available in the latest versions, 4.00.025 or later.
John Manning, Senior DeveloperHi Robert,
Aspects are another name for Item Specifics, and this would indicate eBay thinks you need more on 38 listings. Could you open a support ticket so we can check out this issue?
Thanks,
John
John Manning, Senior DeveloperThe latest hotfix and latest beta, 4.00.025 and 4.00.041 respectively, have Item specifics speed improvements that were lagging the loading of the Item Window. Some categories, clothing in particular, have recently had a large amount of Item Specifics returned for them by eBay.
John Manning, Senior DeveloperHi David,
The 1 of 8 in your picture indicates the number of unique categories you have in your batch of 15. You’ll need to set the Item Specifics values on each batch by clicking the “next” arrow to switch to the next category group. Once all are set in all category groups, click OK to apply the changes to all Items.
If these are all the same for batches of Items, you might want to use a CSV export/import to set them. Export the ItemIDs, and import them again with the Item Specifics set in the mapping file. https://www.sixbitsoftware.com/EN/Rules_for_Importing_Items_via_CSV.htm
John Manning, Senior DeveloperWe’re looking on improving the speed of the Item Specifics. It appears the recent changes eBay put in to require more Item Specifics are having an adverse effect on the Item window.
John Manning, Senior DeveloperHi Jolly,
The report issues were due to an update to the Telerik reporting control that was necessary for the 64 bit v.4.0 update. You should be fine to keep up with the latest releases now that you’re past that version.
Here are the latest release notes: https://www.sixbitsoftware.com:8080/robohelp/robo/server/general/projects/SixBit%20EN%20User%20Guide/Release_Notes.htm John Manning, Senior DeveloperHi Kristian,
SixBit only works with eBay US, UK, CA and AU sites. We had looked into the possibility of support for eBay.de, but the language and site restrictions didn’t make it feasible for us to support.
Thanks,
John John Manning, Senior DeveloperHi Penelope,
Ebay still isn’t returning the payment fee directly with the existing Order call, but there is a new API for us to integrate with to retrieve it. It should be out in an upcoming beta.
Thanks,
John John Manning, Senior DeveloperHi James,
Let me tackle these one at time.
1. If you update Inventory with CSV, the eBay listings will update automatically in two cases: A variation Item will always send the latest totals to eBay and an Item with an allocation plan will run that allocation and update the inventory based on that plan. This will include multiple sites, ie. Ebay, Etsy, Amazon, Shopify if you’re using them and have allocations plans set.
2. The SET function will change the value on the last purchase record. Reconcile is usually the one you want to set the total # of Items on Hand.
https://www.sixbitsoftware.com/EN/Updating_Inventory.htm
If you’re going to do drop shipping, I would recommend subscribing to the Drop Shipper module. That way you can add inventory based on the Fulfillment source and use Purchase records separate for Self or Drop Shipper inventory. You can also specify which inventory to pull from first when new Orders come in. Drop Shippers can be automatically notified by email to ship to Buyers.
https://www.sixbitsoftware.com/EN/Drop_Shipping.htm3. Where do you see the 0 total for variation items? The Stock Self quantity column in the Sell Items grid should show the correct total.
If you have any questions about the drop shipper module, feel free to open an support ticket and we’ll answer directly.
Thanks,
John John Manning, Senior DeveloperHi Gary,
Did you try the editing fix Steve Lea suggested in the previous post? If that doesn’t work, open a support ticket and they’ll be able to help you directly with a remote session if necessary.
Thanks,
John John Manning, Senior DeveloperHi Katrine,
We’ll take at look at this. Are you seeing a crash message that you could take a screenshot of?
Thanks,
John John Manning, Senior DeveloperIs your subscription showing correctly at the top of the SixBit window? Should still be visible under File|Reports|Sales Tax Report for Small Business and above subscriptions. The only other way to hide it is from the User Permissions if you turned off “Allow user to see Reports” in File|Manage|User Permissions.
John Manning, Senior DeveloperHi Robert,
If no Sales tax was collected by you, nothing will show in the report. We’re going to add a second report to show Site Sales tax collected, so you can put that in your records.
John Manning, Senior DeveloperHi Sally,
The Brand/MPN usage with ProductID is only to locate items in eBay’s catalog to get back a matched EPID. Yours won’t ever match eBay’s catalog.
Instead, set the Brand and MPN fields in Item specifics. John Manning, Senior Developer
