John Manning...
John Manning
Forum Replies Created
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Hi Chris,
Usually the 10007 errors are issues with the eBay servers and are corrected within a short period of time. If you open a ticket with support, we may need a remote session or a copy of your database to log the call and send it to eBay API support.
Thanks,
John John Manning, Senior DeveloperDid you delete the Listing from Completed status or the Item from Previously Listed status? Deleting the Listing record itself wouldn’t remove the Item. Deleting Items will also remove any Listing records for that Item.
John Manning, Senior DeveloperHi Jeremy,
Can you open a support ticket from the computer you’re using with SixBit now? Our support staff should be able to help get it installed with Parallels, but they will probably need to set up a remote session.
John Manning, Senior DeveloperYou can use the Batch Change in Sell Items mode to update Condition Description. Once changed on Items, select the Items you’ve just changed, use the Goto Running Listings context menu option to go to Check Listings mode, select those and “Revise|Send Revisions to site”. That will pick up the change and send it to eBay.
John Manning, Senior Developer1 user thanked author for this post.
I’ll update this in the next beta, 4.00.653 or later to not show the recommended violations. It should limit to “Required” and “Soon to be Required” only.
John Manning, Senior DeveloperIf you create one new item from the template, you can use the Custom duplication function to make as many at a time as you need. Or, if you use CSV import, you can import as many new items as you want using an Item template to provide most of the required data. https://www.sixbitsoftware.com/EN/Importing_from_a_Comma_Separated_Values_Flat_File.htm
John Manning, Senior DeveloperThese are warnings that are returned directly from eBay. They should be the same as any shown on the Site in Seller Hub. We used to have a way to suppress them in SixBit, but eBay has removed that from the API. It may still be possible in Seller Hub.
John Manning, Senior DeveloperI haven’t been able to reproduce this issue here, but I can give you the steps that should correct the issue.
Open your Application Menu (little orange guy (or the File button in the top left), top left corner of SixBit)
Choose Options > General > Support Control
In the Support Code box enter Supp0rtC0de (with zeros)
Then in the Revert Version number area type 4.00.552 and click “Go”
Restart SixBit
John Manning, Senior DeveloperHi Cass,
All versions of Sixbit are installed with the Microsoft SQL Server Express version by default. It can be upgraded if necessary. The size of the database is shown on the Support tab in the program. It will warn you if you near the limit. Some of the differences are listed here: https://www.sixbitsoftware.com/pricing/
Pictures should get copied to a local directory on your computer. The exact location will be shown in File|Options|Pictures on the Management tab. John Manning, Senior DeveloperHi Cass,
There are no item count limitations for SixBit subscription levels. Microsoft SQL Server Express itself does have a 10 GB limit, but that can be expanded by upgrading to the Standard Edition if necessary. Since we store pictures outside of the database by default now, you should be able to get 100K or more listings with the Express Edition. Most of the limitations of H&H are on advanced features needed by larger sellers on multiple marketplaces. https://www.sixbitsoftware.com/pricing/
John Manning, Senior DeveloperHi Robert,
We already send the Postal code in another location, this was just an extra field they are getting rid of. The latest versions 4.00.630 or later will remove the field and you won’t see the warning.
John Manning, Senior DeveloperHi Jack,
No, the API doesn’t allow for that. If you wanted to send them to eBay but not have them active so you could import them into another computer or finish them later, you could use eBay scheduling to have them start x days in the future. Once you’ve finished them, just reschedule to the current time.
John Manning, Senior DeveloperSixBit won’t run on an iPad, but if you listed items to eBay via their web page they could be automatically imported into SixBit on your desktop PC. You would need to manually run the SixBit import once, but it should import automatically after that every 15 minutes.
John Manning, Senior DeveloperHi Ralph,
After you set up two Business Profiles in SixBit, each one authorized to a separate account, you can select that Profile prior to listing the Item you’ve created in SixBit. If you wish to list the same item to the other profile, select that in the Item Window prior to submitting the Listing.
You’ll only have 1 Item in the Sell Items grid, but in the Check Listings grid view, you should have 2 listings running, one for each account. John Manning, Senior Developer
