John Manning...
John Manning
Forum Replies Created
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Hi Ken,
Are you still seeing this issue with the latest version, 4.00.093? We fixed a display issue recently that may address what you’re seeing.
John Manning, Senior DeveloperWe’ve been testing this here and Orders appear to refreshing normally. I don’t see any site issues listed for the eBay API, but it seems like a temporary server issue at this point.
I would suggest setting back the Refresh Order date back two days in File|Options|Refreshes, Refresh Dates tab. You’ll need to do this for all eBay Seller Accounts. After the dates are set, run File|Refresh|Quick Refresh to bring in the Orders since that date.
After that completes, verify that your Orders came in. If this is the case, head back to File|Options|Refreshes, Refresh Dates tab and set the Listing Date back two days as well. The Agent should pick this up and refresh Listings in the background to catch any that ended without Sales during that time period.
Let us know if this works for you.
Thanks,
John
John Manning, Senior DeveloperThe count is updated daily with by the Agent, but you can force it with the File|Refresh|Sync Aux. Data function. If you click on the count to bring up the Listing view, it will pull all of the current ones down from eBay prior to displaying that view.
John Manning, Senior DeveloperCould you give a few examples? Category numbers and the IS that are throwing warnings?
Ebay may need to reclassify some of these, or we could flag them ourselves in the case of the Prop 65 warning.
Thanks,
John
John Manning, Senior DeveloperOnce you upgrade to 90, run the File, Refresh, Sync Aux data function. It should update Item specifics and show you in the Item window which IS are required or recommended.
John Manning, Senior DeveloperShould be showing now. Clicking the update link in the program should also work.
John Manning, Senior DeveloperHi Phillip,
The folder selection is a treeview selector, similar to the category one. If you click the arrow that points right at the end of the Item Repository text, it should show the rest of the folder tree. The arrow pointing down on the far right of the selector box would typically be for the most recently used list, MRU, but it looks that that’s not enabled currently. We’ll get that corrected in a future version.
John Manning, Senior DeveloperHi Dominic,
If you use an Item Template, the specs portion will carry over to your newly created Items.
John Manning, Senior DeveloperHi Pam,
Did you view the Turbo Lister migration videos? Check these out to walk you through importing from TL or eBay.
https://www.youtube.com/watch?v=1UEku3zx8Ws&list=PL8fA-yGQ82KNte9ujIRp2pF-mNSWj1y1-
If you have any specific issues, open a ticket with support and we’ll help you directly.
Thanks,
John
John Manning, Senior DeveloperHi Roger,
Reauthorize in SixBit. Make sure the eBay login window has the correct userid during this process and the Profile will match the tokens. You won’t have to recreate Items. If you have any issues, open a ticket with support and we’ll get you squared away.
Thanks,
John
John Manning, Senior DeveloperTo use the Pictures on your Item in the Description you can either use the Picture tag, or PictureURL tags and just include the number of the Item Picture. [[PictureURL1]], [[PictureURL2]] etc.
More from the User’s Guide:
The [[PictureX]] tags get resolved to a full link to your images on the web including the <IMG> tag and all of its settings . If, however, you want to control the aspects of the display of your image, you can use the [[PictureURLX]] (where X is a number from 1 to 12) tags in conjunction with your own <IMG> tag. The [[PictureURLX]] tag will simply resolve to the URL of the picture (something like “https://www.sixbitsoftware.com/mypic1.jpg”).
John Manning, Senior DeveloperHi Ellen,
This feature isn’t available with our basic included Editor tool. You’ll need to use something more advanced for that functionality.
John Manning, Senior DeveloperHi Angela,
Glad you got fixed up, we’ll look into the issue you had with duplicating a variation listing. Do you know what category the original listing was in? With eBay changing categories and Item Specifics, and the variations being dependent on them, it may have resulted in the bad duplication of the variation information.
Thanks,
John
John Manning, Senior Developer
