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Viewing 15 posts - 376 through 390 (of 789 total)
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  • in reply to: Draw Tool Size Increase #13121
    John Manning
    Moderator

    Hi Christian,

    We’ll look into increasing this for you.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Batch Edit Items Fields #13110
    John Manning
    Moderator

    Hi Sharon,

    These aren’t in Batch Edit, since they are category specific. You can use Batch Change, which has an Item Specifics tab where all Selected Items  are grouped by Category and can be changed in bulk for each category. You’ll see the current category group at the top and and navigation arrows to scroll through each unique category.

    John Manning, Senior Developer

    in reply to: eBay Managed Payments Question #13109
    John Manning
    Moderator

    Yes, it will pick up the change from eBay on the Daily Refresh. You can also use File|Refresh|Sync Aux. Data to run that check after you are opted in to Managed Payments on eBay.

    John Manning, Senior Developer

    in reply to: Multiple tracking numbers #13108
    John Manning
    Moderator

    Hi Kevin,

    If you create additional shipments in SixBit and move items from the original shipment to them, you can assign additional tracking numbers. The only limitation right now is splitting multiple quantities of the same item doesn’t work. That should be fixed soon, and the existing workaround is to add a dummy placeholder item to the second shipment in that case.

    John Manning, Senior Developer

    in reply to: SKU Pull from image #13107
    John Manning
    Moderator

    I haven’t had a request to insert an image name into the SKU before, but we do have the reverse option of naming images after SKU if you store them in the database.

    How would that work for multiple pictures? Are you renaming all your images first? Could you just add the SKU to SixBit and then add the picture(s)?

     

    John Manning, Senior Developer

    in reply to: eBay Managed Payments Question #13098
    John Manning
    Moderator

    Just check that the option is checked in your Business Profile screen in eBay, and if not, run the File|Refresh|Sync Aux. Data function to refresh that setting from eBay. This runs daily, but you can force it earlier. After that, there isn’t anything extra you’ll need to do. You’ll no longer need to set Payment Presets on your Items prior to submitting.

    John Manning, Senior Developer

    in reply to: Photo Macros Save Client Side #13097
    John Manning
    Moderator

    We’ll look to get it in for an beta in the next few weeks.

    John Manning, Senior Developer

    in reply to: eBay Managed Payments Question #13088
    John Manning
    Moderator

    When your account is opted in to Managed Payments on eBay, it won’t show any of the existing preset information. You won’t need to do anything on site, or in SixBit to changed new or existing listings.

    John Manning, Senior Developer

    in reply to: eBay Managed Payments Question #13085
    John Manning
    Moderator

    If you’re opted in to Managed Payments, it will show in the Business Profile window for each Seller Account. Any Listing from SixBit for that seller account will not send the Payment options specified in the Item window.

    John Manning, Senior Developer

    in reply to: eBay Managed Payments Question #13083
    John Manning
    Moderator

    We added the Site Order ID in the Order window for the latest version, 4.00.097. It’s also shown in the grid view and that is the OrderID shown in Seller Hub, so you can match it up that way.

    John Manning, Senior Developer

    in reply to: Images on packing list gone #13082
    John Manning
    Moderator

    Hi Nik,

    This should be fixed in the latest version, 4.00.097, released yesterday.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: 50 Second Delay For Screen To Appear #13081
    John Manning
    Moderator

    It looks like SKU sorting is on in that view, is that always the case?

    John Manning, Senior Developer

    in reply to: eBay Managed Payments Question #13072
    John Manning
    Moderator

    The transactionID on the Order window is only shown for PayPal payments.  The Payment type should come back correctly, except in cases where the supported Payment types of Managed Payments don’t match ones supported in the Trading API. These will be returned as “Other.”

    John Manning, Senior Developer

    in reply to: Relisting eBay items #13071
    John Manning
    Moderator

    Hi Tammy,

    If you’re listing as Fixed Price, eBay treats them as GTC. They will only end when they sell or your manually end them. If you use our Custom Duration, you can specify 30 days and they won’t relist unless you’re using Allocations Plans in the Enterprise Edition. If you having running listings you want to switch to a Custom Duration, you can select them in the Check Listings grid, right click and choose Set eBay Custom Duration to make sure they end in 30 days.

    John Manning, Senior Developer

    in reply to: 50 Second Delay For Screen To Appear #13066
    John Manning
    Moderator

    Robert,

    Which Orders view in particular are you seeing slowness with?

    John Manning, Senior Developer

Viewing 15 posts - 376 through 390 (of 789 total)
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