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Viewing 15 posts - 346 through 360 (of 781 total)
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  • in reply to: Ebay Return Policy Fix (.103) #13239
    John Manning
    Moderator

    Hi Barry,

    The fix was with the value getting set incorrectly on the import. You would need to delete the Items and re-import to see the fix.

    Other than that, you would need to create a preset with the correct values and assign that to your existing Items with Batch Change.

    John Manning, Senior Developer

    in reply to: Pictures not visible after backup and restore #13234
    John Manning
    Moderator

    Hi Barry,

    I suspect the picture directory may need to be created first on the new computer. Could you open a support ticket and we should be able to help you with a remote session to diagnose and fix it.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Changes in data when migrating from Turbo Lister #13192
    John Manning
    Moderator

    Hi Barry,

    We’ve identified this issue too and it will be fixed in the new full version, 4.00.102.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: inline editing and bulk description changes? #13185
    John Manning
    Moderator

    If you select all 50, drop down the Edit toolbar button and choose “Batch Edit” you will have a grid with editing enabled. The main grids in SixBit are virtualized for searching and selecting to maintain speed on large data sets. https://www.sixbitsoftware.com/EN/Using_the_Batch_Edit_Window.htm

     

     

    John Manning, Senior Developer

    in reply to: Changes in data when migrating from Turbo Lister #13182
    John Manning
    Moderator

    Hi Sandy,

    We were able to find the issue with the import and should have a fix out later today, 4.00.102. You can either proceed as I outlined earlier, or delete the Items in Sixbit and re-import with the new version when it’s released.

    Thanks for bringing this to our attention,

    John

    John Manning, Senior Developer

    in reply to: How to swith to different user #13181
    John Manning
    Moderator

    Hi John,

    This should help you set up additional profiles for seller accounts in SixBit. The number you can use is limited by subscription level, but all versions will support at least 2.

    https://www.sixbitsoftware.com/EN/Multiple_Selling_IDs.htm

    John Manning, Senior Developer

    in reply to: Photos not showing up when I try to insert #13180
    John Manning
    Moderator

    Hi Dan,

    This looks like an issue that will require a remote session. The team should handle getting this set up via your support ticket.

    Thanks,

    John

     

    John Manning, Senior Developer

    in reply to: Changes in data when migrating from Turbo Lister #13179
    John Manning
    Moderator

    Hi Sandy,

    We’re looking into the import to see where this may have defaulted to on. You can change the return policy in the SixBit Payment preset. Once you create a named preset with the correct values, you can bulk change all of your Items in Sell Items mode to use this preset as well. If you’re going to revise your running Listings, I would also check those  in Check Listings mode before sending revisions up. If you need further help, open a support ticket from the program and we can help you further.

    https://www.sixbitsoftware.com/EN/Managing_Presets.htm

    https://www.sixbitsoftware.com/EN/Editing_Items.htm

     

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Bulk Cancel Running Listings #13173
    John Manning
    Moderator

    We’ll look into adding this to an upcoming release as part of the Cancel Listings functionality.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: BTW .. Thank you for all you do! #13165
    John Manning
    Moderator

    Glad to see you’re having so much success with Shopify. Let us know if there is anything that will improve the integration.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Wants and Don't Wants #13164
    John Manning
    Moderator

    Hi Shelly,

    We’ll look into making the Enter key an option for Product Search.

    The Quick Search issue is fixed in the latest full release, 4.00.101 and the upcoming beta, 4.00.122.

    For descriptions, we tried this awhile back and it didn’t work well for many users. I would recommend using a default Wrapper with the font set, or creating a snippet to insert the HTML into the beginning of your description.

    We will change the populate function to do that for Shopify.

    What would you like to see differently in the Create Order window? We will be upgrading the Item search in there to match the Sell Item options for Quick Search. This should help adding additional items to an Manual Order.

    Thanks,

    John

     

     

    John Manning, Senior Developer

    John Manning
    Moderator

    Ok, looks like we fixed the delete if you’re using the quick filter row searching, but not the quick search box. We’ll get this fixed.

    John Manning, Senior Developer

    in reply to: download #13158
    John Manning
    Moderator

    Hi Tami,

    You can download the latest version from your Client Area on the website as follows:

    – Go to https://www.sixbitsoftware.com/clients/clientarea.php
    – Sign in with the userid and password you provided when you signed up.
    – In the top Menu bar, choose Support|Downloads to get to the download area.

    John Manning, Senior Developer

    in reply to: using Quick access bar #13147
    John Manning
    Moderator

    There are issues with the Quick Access toolbar that prevents the saving and loading of Item template buttons that we haven’t been able to resolve.  You can move your most used Templates to to the top of the Add button toolbar dropdown using the Manage Item Templates window.

    John Manning, Senior Developer

    in reply to: Reordering saved views not working #13142
    John Manning
    Moderator

    Hi Robert,

    This will be fixed in the next beta,4.00.122 or later.

    Thanks,

    John

    John Manning, Senior Developer

Viewing 15 posts - 346 through 360 (of 781 total)
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