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Viewing 15 posts - 331 through 345 (of 789 total)
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  • in reply to: Having trouble adding 2nd user #13336
    John Manning
    Moderator

    Hi Terry,

    Could you open a ticket with our team from the support tab in the program? They may need to fix this issue with a remote session.

    Thanks,

    John

    John Manning, Senior Developer

    John Manning
    Moderator

    The counter should be fine. You shouldn’t see these warnings with the latest releases.

    John Manning, Senior Developer

    in reply to: Trouble adding more users #13332
    John Manning
    Moderator

    Hi Christopher,

    This sounds like an issue we just fixed in version 4.00.107. You should be able to download that from the client area downloads on the website, or directly from the support tab in SixBit. If you still see an issue, open a support ticket and we’ll get it resolved for you.

    Thanks,

    John

     

    John Manning, Senior Developer

    in reply to: Flat Shipping Rule #13331
    John Manning
    Moderator

    Hi Walter,

    If you create a named Shipping Preset with the Flat Shipping Rule checked, you can assign it to multiple Items/Listings with Batch Change.

    https://www.sixbitsoftware.com/EN/Managing_Presets.htm#

    John Manning, Senior Developer

    in reply to: csv import for removing item specific #13318
    John Manning
    Moderator

    For any field in the CSV, you can specify <CLEAR> to clear it. I’ll update the CSV documentation to include that.

    John Manning, Senior Developer

    in reply to: SETTING DEFAULTS FOR SHIPPING AND BUSINESS POLICIES #13316
    John Manning
    Moderator

    You should be able to set this on a Item template in the next version, 4.00.107 or later, and have it carry over to new items created with that template.

    In the current version, only duplicating a previously set Item will auto fill that value.

    John Manning, Senior Developer

    in reply to: Item Location #13313
    John Manning
    Moderator

    Hi Edward,

    Did you specify a default location when setting up your Business Profile? That will be used when creating new Items.

    https://www.sixbitsoftware.com/forums/topic/item-location/

    You can also specify additional locations if you wish to ship Items from there, in which case you can set them directly on the Items.

    https://www.sixbitsoftware.com/EN/Adding_Shipping_Origin_to_an_Item.htm

     

     

    John Manning, Senior Developer

    in reply to: Turbo Lister Starter Edition Scheduling #13309
    John Manning
    Moderator

    Interval scheduling is available in the Home and Hobby and above subscriptions. You can upgrade your subscription from the website and restart SixBit to run the upgraded version.

    John Manning, Senior Developer

    John Manning
    Moderator

    No, it shouldn’t affect you. After we remove it entirely from an upcoming build the warning shouldn’t show either.

    John Manning, Senior Developer

    John Manning
    Moderator

    Hi Dan,

    eBay recently removed the Listing Designer functionality. Check in the Item Window in SixBit, under the Options tab in the eBay section to see if one of those was selected. We’ll be removing this from the UI in an upcoming version.

     

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: BTW .. Thank you for all you do! #13290
    John Manning
    Moderator

    If the Shopify service doesn’t match one of ours, it will default to None. You can set up the Mapping options for these to default to another service.

    We’ll look into breaking out the notifications by site too.

    John Manning, Senior Developer

    in reply to: Wants and Don't Wants #13289
    John Manning
    Moderator

    We do plan to include the same options for Item Searching from quick search in the Create Manual Order window. If you create the Order with the wrong qty/price, you should just have to delete the Order, edit the Item and re-create the Order from that Item again.

    The inventory tracking is built in, and Orders can’t be created without them. I would suggest creating a template that you can use to create a quick item with default inventory, or keeping one Item around to duplicate for just this case.

     

     

    John Manning, Senior Developer

    in reply to: User Inventory Add Log #13286
    John Manning
    Moderator

    We can look into it, but we would have to track all the methods of adjusting inventory. Currently we only save the last userid that updated the Item record, not the Purchase record.

    John Manning, Senior Developer

    in reply to: Variation listing gallery picture missing #13268
    John Manning
    Moderator

    Hi Albertine,

    We’ll need more details on this issue. Could you open a support ticket?

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Managed Payments – Immediate Payment #13267
    John Manning
    Moderator

    Correct, these will still be used from the presets, only the Payment Methods will be superseded by Managed Payments.

    John Manning, Senior Developer

Viewing 15 posts - 331 through 345 (of 789 total)
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