John Manning...
John Manning
Forum Replies Created
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Hi John,
Are all the pricing fields filled in correctly on the Item record to match the listing type? https://www.sixbitsoftware.com/EN/Adding_Pricing_Information_to_an_Item.htm
If it’s not starting price, make sure BIN and Reserve don’t also have invalid prices. 0.00 if fine if you don’t use them. Possibly even a Best Offer field, although those error messages are usually more direct.
For the second issue, could you attach a screenshot of your shipping preset, both the domestic and intl. tabs? This error is usually only shown if you’re providing the same service in domestic twice or intl. twice. It’s also fine for Intl. twice if the regions don’t overlap.
John Manning, Senior DeveloperIt’s out now in the 4.00.132 beta. Just set the option to use grid sort for pick lists and then sort your Orders by ProductID prior to printing. You can save a Grid Layout view that has Order specified to save you that step.
John Manning, Senior DeveloperHi Cora,
Yes, they both include the ProductID. The Pick list is ordered by Storage location by default, but there is an option to allow ordering by the Grid sort order. Currently that only supports Title, ItemID and SKU values, but I can include ProductID as one of the allowed grid sorts for the next beta.
John Manning, Senior DeveloperHi Jim,
We’ve seen this issue with a few users and one workaround that seems to work for many was to select each Item in the TL grid. You don’t need to edit them, but it just select one and navigate with the arrow keys through the rest. This restores the pictures so they can be exported in the CSV file. Try that first.
If that doesn’t work, open a support ticket with us and we’ll try other methods of bring in your pictures.
Thanks,
John
John Manning, Senior DeveloperWe’ve seen this issue in a few cases and added a fix in for the latest beta versions. For a workaround with the full version, open the Edit Item Window , dropdown the little save disk icon in the upper right of the window and choose “Reset to factory layout”, this should restore the Business Policy tab in the lower half of the window.
Let us know if you still have issues.
Thanks,
John
John Manning, Senior DeveloperIdeally, you would set up a remote connection or screenconnect session to control your work computer from home if you weren’t able to actually connect to the same SQL database as another client. Barring that, you would need to take a backup of the other database and restore it to your home SQL instance. Once it’s restored, you can connect to your usual home database with SixBit and use the function to Import Database Settings from File|Database menu to bring in those presets from the work SixBit database.
Another method would be to import a running listing that has these settings from eBay, and then create a named preset out of the imported “Manual” preset.
John Manning, Senior DeveloperHi Terry,
Could you open a ticket with our team from the support tab in the program? They may need to fix this issue with a remote session.
Thanks,
John
John Manning, Senior DeveloperThe counter should be fine. You shouldn’t see these warnings with the latest releases.
John Manning, Senior DeveloperHi Christopher,
This sounds like an issue we just fixed in version 4.00.107. You should be able to download that from the client area downloads on the website, or directly from the support tab in SixBit. If you still see an issue, open a support ticket and we’ll get it resolved for you.
Thanks,
John
John Manning, Senior DeveloperHi Walter,
If you create a named Shipping Preset with the Flat Shipping Rule checked, you can assign it to multiple Items/Listings with Batch Change.
https://www.sixbitsoftware.com/EN/Managing_Presets.htm#
John Manning, Senior DeveloperFor any field in the CSV, you can specify <CLEAR> to clear it. I’ll update the CSV documentation to include that.
John Manning, Senior DeveloperYou should be able to set this on a Item template in the next version, 4.00.107 or later, and have it carry over to new items created with that template.
In the current version, only duplicating a previously set Item will auto fill that value.
John Manning, Senior DeveloperHi Edward,
Did you specify a default location when setting up your Business Profile? That will be used when creating new Items.
https://www.sixbitsoftware.com/forums/topic/item-location/
You can also specify additional locations if you wish to ship Items from there, in which case you can set them directly on the Items.
https://www.sixbitsoftware.com/EN/Adding_Shipping_Origin_to_an_Item.htm
John Manning, Senior Developer
