John Manning...
John Manning
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You should be able to export it to CSV and import it back into that field with Mapping. There is a Brand field used in the Item Identifiers, but usually the one that’s populated is part of the Ebay Item Specifics, so you’ll need to export the Item Specifics as a whole, and just import that one back into the Vendor field.
John Manning, Senior DeveloperHi Suzie,
Nothing at this time. If they do release an API, we would consider supporting it.
John Manning, Senior DeveloperDo you have anything set in the Discount pricing tab for the Item? Using Strikethrough pricing options would cause this warning to show.
John Manning, Senior DeveloperHi Robert,
The Agent should refresh Orders every 15 minutes. Is the Refresh Orders Date current? If there is an issue it will retry from the old date every time, making the refreshes longer. Check File|Options|Refreshes|Refresh Dates tab.Are there any errors in the Event log? The tabs that would show them would be User Activity, Automated Tasks and Program Errors. Program errors are shown if the option in File|Options|General|Support|Support Control is checked.
I would suggest opening a Support ticket, and our staff should be able to diagnose where the problem is. Either with a remote session or by examining your database.Thanks,
John John Manning, Senior DeveloperTo specify how you use the eBay custom label field:
From the File Menu button in the upper left, choose Options.
Select the Refreshes tab.
Choose a field under Mapping the eBay Custom Label Field.Submissions and Revisions after that should send the SKU field to eBay.
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Hi James,
Make sure you update to 658. That will fix the issue that was in 657.
Thanks,
John John Manning, Senior DeveloperThese reports are generated directly from eBay API calls, so the data isn’t stored in the db. You can use the grid export to get the data in CSV f0rmat.
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Hi Nabachandar,
Chris has you covered, using saved batch change definitions will help you define and later assign these in bulk. For new items, you can also set them in an Item Template and use that to populate the dimensions on Item creation.
John Manning, Senior Developer1 user thanked author for this post.
You can add them in the Item Window or via Batch Change, CSV, or Batch Edit.
https://www.sixbitsoftware.com/EN/Adding_Weight_and_Dimensions_to_an_Item.htm
We haven’t been able to track down the eBay change that requires these today as others are reporting, but adding them to the Item will fix the issue. They are normally required for Calculated Shipping, Ebay International Shipping, and Rate tables if they’re used with an Item.
John Manning, Senior DeveloperHi Ryan,
You’ll need the Allocation plans in the Enterprise Edition for the automatic revision once inventory changes. Otherwise after you add inventory to Items, you’ll need to update the QtyToList on the Listing record and revise manually.
Variation Items are an exception as they revise automatically to keep the various quantities in sync with the site for each variation.
John Manning, Senior DeveloperWe don’t have support to send these files directly, but it’s on our feature request list to be included.
John Manning, Senior DeveloperYes, the Analysis reports can be export to Excel or CSV format.
It looks like an area we definitely need to update in both the User’s Guide and Video Library. At some point the Video quality was reduced to 240p
https://www.sixbitsoftware.com/EN/Analysis_Tool.htm
John Manning, Senior DeveloperHi Paul,
Do you just want to view the descriptions in SixBit? They aren’t shown in the grids for navigational speed issues, but if you edit an Item, you’ll be able to see them.
If you wish to export the Descriptions from SixBit, you’ll need to use the CSV Export function in the toolbar, rather than a straight grid field export.https://www.sixbitsoftware.com/EN/Exchanging_Data.htm
John Manning, Senior DeveloperIt shouldn’t take more than a few hours if it was an eBay issue. You’ve already upgraded to 4.00.633 or later? You shouldn’t need to reauthorize those accounts unless other functions weren’t working either, like Submitting new Listings or Refreshing Orders. If you do have the same issue issue over the weekend, you can submit your database from the Support tab in the program and let our team know via a Support Ticket.
John Manning, Senior Developer
