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Viewing 15 posts - 256 through 270 (of 785 total)
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  • in reply to: Link to user guide #13832
    John Manning
    Moderator

    Thanks, Robert. This should be fixed for 4.00.182.

    John Manning, Senior Developer

    in reply to: Business Policies and Shipping Snippets #13831
    John Manning
    Moderator

    It might be possible to pull from the summary if they are synced in our db, but are you including these in your listings? This info should all be included in the Shipping tab on the eBay page.

    John Manning, Senior Developer

    in reply to: Business Policies and Shipping Snippets #13829
    John Manning
    Moderator

    No, these are only pulled from presets. If you had previous presets assigned to these Items, it would still reflect those, but won’t necessarily be the same as the policy details.

    John Manning, Senior Developer

    in reply to: How to bulk cancel listings. #13823
    John Manning
    Moderator

    Hi Alexander,

    You can use either an Item Folder or create an Item Workflow substatus in Previously Listed. I would recommend the substatus, so you can still use the folders for non-workflow uses later.

    First, create the substatus by right clicking on the Previously Listed Status, choosing “Add” and give the substatus a name, like “Out of Stock” or “Awaiting Restock”. Now that the substatus is created, go to the Check Listings Mode and select your OOS listings in the  grid, right click and “Goto Items for these Listings” which will take you to the associated Items. You can select them all and drag them into the substatus  from there. Now, go back to Check Listings, select your Listings and use the “Cancel” toolbar button to end them in bulk. They should move to the Completed Listings status, but now the Items are grouped in the Substatus where you can list them again once they are restocked.

    Before doing the whole batch, try it with a couple to make sure everything is working as you expect.

    John Manning, Senior Developer

    in reply to: Importing supplier and cost with items #13819
    John Manning
    Moderator

    Hi Robert,

    We’ll take a look at this and get back to you.

    Thanks,

     

    John Manning, Senior Developer

    in reply to: Import Auto Parts Compatibility CSV File #13817
    John Manning
    Moderator

    It can take quite a few minutes, as the file is quite large. We’ll have to add some status indicator to it, so you can see the progress.

    John Manning, Senior Developer

    in reply to: Batch change Etsy Tag Templates #13815
    John Manning
    Moderator

    Hi Robert,

    We’ll look into adding this.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Add notes without opening item #13812
    John Manning
    Moderator

    We can add the ability to edit the note from the sidebar. If you’re doing batches, I would still recommend batch change, where you have the added options to Append or Prepend to existing notes, rather than just setting Notes which could wipe any existing notes. Saving a batch change definition or two could speed up the process further.

    John Manning, Senior Developer

    in reply to: Picture transfer to new laptop #13811
    John Manning
    Moderator

    Hi Greg,

    Restoring the database should have restored the Picture Storage setting too. You can check and change the setting if necessary in File|Options|Pictures, Management tab. Try restarting SixBit once the correct setting is confirmed.

    If this doesn’t work, open a ticket with the support team and they should be able to help you.

    John Manning, Senior Developer

    in reply to: Overselling #13805
    John Manning
    Moderator

    Hi James,

    If you’re updating SixBit with a CSV, are you including the fulfillment source along with the reconcileto value? It should only work on the fulfillment source provided, so if you’re using “self” and “drop shipping”, you’d need to include the one you are setting.

    John Manning, Senior Developer

    in reply to: Barcode question after "over the counter" sale #13801
    John Manning
    Moderator

    Did you open a support ticket? That should be able to be resolved with a remote session.

    John Manning, Senior Developer

    in reply to: Barcode for variation listings #13800
    John Manning
    Moderator

    Yes, depending on the label you’re using there can be a Notes box showing and you can use that space. I would suggest customizing one to make it work with variations and once that works, it should work for both. Make sure the data length is long enough to accommodate the longer number of characters in the variation SKU.

    John Manning, Senior Developer

    in reply to: Barcode for variation listings #13797
    John Manning
    Moderator

    You should be able to edit the Inventory label in File|Options|Reports to make the barcode box larger. With Variation Items, the SKU is usually auto-generated and would be longer than your standard SKU. The labels have a text box named “barcode1” that you can move and resize to make sure it can expand to the width of the label. If you’re not using the Notes box on your label, you can can remove or decrease the size of that if necessary.

    John Manning, Senior Developer

    in reply to: Adding multiple MPN with .csv import #13794
    John Manning
    Moderator

    Hi Timothy,

    Unfortunately not, we just store it in one field. If you had multiple Items with an MPN each, they could be imported into ProductID as part of a Variation Item.

    John Manning, Senior Developer

    in reply to: Failed to submit to ebay #13788
    John Manning
    Moderator

    Hi Henry,

    These settings get hidden if you’re opted into Managed Payments on eBay, as they can’t be sent in that case. Did you opt in on eBay, and complete the setup for Managed Payments in My Ebay?

    John Manning, Senior Developer

Viewing 15 posts - 256 through 270 (of 785 total)
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