John Manning...
John Manning
Forum Replies Created
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Hi Emily,
You should be able to click through that warning message and restore the database. If you still see it popping up, try restarting SixBit.
If that doesn’t fix it, open a support ticket from the website and the support staff will be able to connect and address the issue.
Thanks,
John Manning, Senior DeveloperLooks like we only used these to exclude Items from unlisted views, not prevent submissions.
John Manning, Senior DeveloperThey should prevent listing on the site if disabled. We’ll take a look at it.
Thanks,
John Manning, Senior DeveloperHi Edward,
In the Check Listings grid, there is a column called “Watchers” that should show you how many are watching your Listings. We don’t have access to everyone that viewed, and not their email unless they actually buy it. But as far as reducing the price by a percentage, you can use the Batch Change function in Check Listings to decrement the price. You can save a Batch Change for future use so you won’t have to recreate it every time.
John Manning, Senior DeveloperIt might be possible to pull from the summary if they are synced in our db, but are you including these in your listings? This info should all be included in the Shipping tab on the eBay page.
John Manning, Senior DeveloperNo, these are only pulled from presets. If you had previous presets assigned to these Items, it would still reflect those, but won’t necessarily be the same as the policy details.
John Manning, Senior DeveloperHi Alexander,
You can use either an Item Folder or create an Item Workflow substatus in Previously Listed. I would recommend the substatus, so you can still use the folders for non-workflow uses later.
First, create the substatus by right clicking on the Previously Listed Status, choosing “Add” and give the substatus a name, like “Out of Stock” or “Awaiting Restock”. Now that the substatus is created, go to the Check Listings Mode and select your OOS listings in the grid, right click and “Goto Items for these Listings” which will take you to the associated Items. You can select them all and drag them into the substatus from there. Now, go back to Check Listings, select your Listings and use the “Cancel” toolbar button to end them in bulk. They should move to the Completed Listings status, but now the Items are grouped in the Substatus where you can list them again once they are restocked.
Before doing the whole batch, try it with a couple to make sure everything is working as you expect.
John Manning, Senior DeveloperIt can take quite a few minutes, as the file is quite large. We’ll have to add some status indicator to it, so you can see the progress.
John Manning, Senior DeveloperWe can add the ability to edit the note from the sidebar. If you’re doing batches, I would still recommend batch change, where you have the added options to Append or Prepend to existing notes, rather than just setting Notes which could wipe any existing notes. Saving a batch change definition or two could speed up the process further.
John Manning, Senior DeveloperHi Greg,
Restoring the database should have restored the Picture Storage setting too. You can check and change the setting if necessary in File|Options|Pictures, Management tab. Try restarting SixBit once the correct setting is confirmed.
If this doesn’t work, open a ticket with the support team and they should be able to help you.
John Manning, Senior DeveloperHi James,
If you’re updating SixBit with a CSV, are you including the fulfillment source along with the reconcileto value? It should only work on the fulfillment source provided, so if you’re using “self” and “drop shipping”, you’d need to include the one you are setting.
John Manning, Senior Developer
