John Manning...
John Manning
Forum Replies Created
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Hi Mike,
It sounds like you created the Wrapper, but is it selected on the tab labeled “Description Wrapper” on the Edit Item Window? That is where you select your named Wrappers to use with that Item in a Preview. You won’t insert a [[Test]] variable into the description, that would be for a field name, snippet, Item Specific or Custom field. A wrapper works in combination with the Description, which is why you saw the [[Description]] field inside it.
Also, make sure you are using the “Check Item” preview from the Item Window or the “Preview” button from the Grid view. If you’re editing a Description itself in the HTML editor, it will only preview the HTML inside that Description, not the Wrapper + Description combination.
John Manning, Senior DeveloperThe TL Starter Edition shares most of the features of Home and Hobby with the exception of custom fields and statuses. The Small Business edition adds more customization and automatic features. Make sure if you upgrade your subscription you restart SixBit, so the new features will be unlocked.
Here’s a breakdown of the features in the other SixBit subscription levels. https://www.sixbitsoftware.com/pricing/
John Manning, Senior DeveloperHi Terry,
Not in the preset, but you can specify a different rate by creating a domestic eBay Rate Table in your My Ebay shipping preferences. Once that is created, run the File|Sync Aux. Data function from SixBit to bring it in, and it will be able to be selected on your presets.
https://www.sixbitsoftware.com/EN/Rate_Tables_and_Promotional_Shipping.htm
You can skip step 3, the authorization is already done.
John Manning, Senior DeveloperHi Albertine,
Have you opened a ticket with support for this issue? We’ll have to look at the specific combine to determine the issue. The postal code shouldn’t be related, but we would like to replicate the Variable problem with that address.
John Manning, Senior DeveloperHi Timothy,
Have you contacted eBay support about this? It looks like there is an issue with the way they are, or in this case aren’t, creating thumbnails from your Item pictures.
John Manning, Senior DeveloperHi Katrine,
Do you use Allocation Plans? If the inventory was correct after the sale in SixBit, that should have ended the Listing. Also, in Options, Inventory, which option is selected for Insufficient Inventory? Make sure it’s not the “Create a purchase record…” option. If that’s not it, open a ticket with support and we’ll be able to follow up with you directly.
Thanks,
John Manning, Senior DeveloperIt can be set when postage is printed from SixBit or pulled back in on an eBay refresh. If you didn’t set one and used the “Mark as Shipped” button, it would take the current date/time and set that to the field.
John Manning, Senior DeveloperHi Chris,
Did you open a ticket with support? They should be able to fix any scan form issue. If you’re rolling back, you would need a database backup prior to the upgrade. Once upgraded, a database may not be compatible with an older version. Support can help with the rollback if the issue can’t be easily fixed, but it’s best to be on the full release as eBay mandates changes that will only be supported in those newer versions.
John Manning, Senior DeveloperThanks, Jeff! Hope you had a successful Holiday selling season, and we’re planning more improvements to SixBit in the new year.
John Manning, Senior DeveloperOnce you update to the latest version, 4.00.149, you shouldn’t see this warning anymore, but it is OK to ignore it.
John Manning, Senior DeveloperThe Listings are likely too old to be included in the time period for the Refresh All call. Select them all in the grid, and use the Refresh Selected Listings. If it can’t find them on eBay, it should move them to completed for you, leaving you with only Running Listings in the view.
John Manning, Senior DeveloperHi Emily,
You should be able to click through that warning message and restore the database. If you still see it popping up, try restarting SixBit.
If that doesn’t fix it, open a support ticket from the website and the support staff will be able to connect and address the issue.
Thanks,
John Manning, Senior DeveloperLooks like we only used these to exclude Items from unlisted views, not prevent submissions.
John Manning, Senior DeveloperThey should prevent listing on the site if disabled. We’ll take a look at it.
Thanks,
John Manning, Senior DeveloperHi Edward,
In the Check Listings grid, there is a column called “Watchers” that should show you how many are watching your Listings. We don’t have access to everyone that viewed, and not their email unless they actually buy it. But as far as reducing the price by a percentage, you can use the Batch Change function in Check Listings to decrement the price. You can save a Batch Change for future use so you won’t have to recreate it every time.
John Manning, Senior Developer
