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Viewing 15 posts - 226 through 240 (of 785 total)
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  • in reply to: Inventory Shrinkage #14152
    John Manning
    Moderator

    Hi Cynthia,

    There is not one in SixBit, but we can add it as a feature request for a future version.

    John Manning, Senior Developer

    in reply to: Picture import order when using CSV with Path #14151
    John Manning
    Moderator

    Hi Jeremy,

    Adding pictures will always add them to the end. If you have all the pictures in your file, rearranging them and importing with the “Replace” function would do it.

    Additionally, if you use the Batch Change Pictures function from the context menu of the Sell Items grid, you can insert a picture and choose the “first” position there.

    John Manning, Senior Developer

    in reply to: UPS Surepost #14146
    John Manning
    Moderator

    Make sure that you’re using Flat Rate, the API isn’t returning that service as one that can be used for Calculated Shipping.

    John Manning, Senior Developer

    in reply to: UPS Surepost #14142
    John Manning
    Moderator

    Hi Jamie,

    It should show in the shipping services dropdown, Standard Services section in the Edit Item Window, or in the Shipping Carrier dropdown for Orders?

    John Manning, Senior Developer

    in reply to: S/H Source #14141
    John Manning
    Moderator

    It’s only used to track where the Actual Shipping Cost was sourced from for SixBit. With Selling manager source calls going away, we’ll probably reduce those two options to just “eBay”.

    John Manning, Senior Developer

    in reply to: Expanded Pictures Blinking #14135
    John Manning
    Moderator

    Hi Mike,

    Is this on the 4.00.149 version? The latest 4.00.202 version has a different control for view pictures in the Item window.

    John Manning, Senior Developer

    in reply to: [[Title]] and [[SKU]] for emails #14134
    John Manning
    Moderator

    Hi Kevin,

    You need to use the SalesDetails block to get access to the Sale level fields. SKU and SaleDescription are included in that and the child block of SalesDetailLineItem. We don’t include it at the Order level, as it would only resolve to the first SKU in the Order, this block will resolve all Sale Items contained in the Order.

    John Manning, Senior Developer

    in reply to: Go To not working #14118
    John Manning
    Moderator

    Hi Katrine,

    This should be fixed in the latest hotfix, 4.00.202.

    John Manning, Senior Developer

    in reply to: Getting to my dashboard #14115
    John Manning
    Moderator

    Hi Karen,

    On the website while logged in, go to the Support area and open a ticket directly. The support team will be able to set up a remote session and get you started again.

    Thanks,

    John Manning, Senior Developer

    in reply to: SQL Server Version #14112
    John Manning
    Moderator

    Hi Bob,

    We’re working on a step through guide to upgrading for users on the older SQL versions, and we currently use both 2017 and 2019 here. I would suggest opening a support ticket and we can help get you upgraded with a remote session to prevent any disruption.

    Thanks,

    John Manning, Senior Developer

    in reply to: Bulk Shipping Update Possible? #14104
    John Manning
    Moderator

    Hi DJ,

    Did you watch the video guides on the TL migration? I’ll attach the link to the three part TL video playlist from our instructional videos. You can skip the first one regarding download and setup, but the other two in the playlist should help with some of the migration usability issues.  https://www.youtube.com/watch?v=1UEku3zx8Ws&list=PL8fA-yGQ82KNte9ujIRp2pF-mNSWj1y1-

     

    John Manning, Senior Developer

    in reply to: Bulk Shipping Update Possible? #14101
    John Manning
    Moderator

    If you create shipping presets, you can assign them by name with batch change to a group of Items or Listings. You can add them either in the Manage Shipping Presets window, or directly from the Edit Item window in the Shipping tab. https://www.sixbitsoftware.com/EN/Managing_Presets.htm#

    By default an Item will use a “Manual” preset, meaning it is unique to that Item. If you save those settings and give the preset a name, it can be applied to more than one Item or Listing.

    John Manning, Senior Developer

    in reply to: Ebay Shipping for Trading Cards #14091
    John Manning
    Moderator

    Hi Greg,

    This will be available in the next beta, 4.00.185 or later, and should be out Monday.

    John Manning, Senior Developer

    in reply to: Where to park items on hold before listing #14079
    John Manning
    Moderator

    Create a new Awaiting Upload list and assign them to that. Since these aren’t substatuses like in Under Construction, the same Item can be in multiple lists if that’s what you need. Once an Item is listed from the current list, and is no other lists, the Item will change to Previously Listed status from Awaiting Upload.

    https://www.sixbitsoftware.com/EN/Using_Upload_Lists.htm

    John Manning, Senior Developer

    in reply to: Bulk Change of Item Specifics not updating eBay #14075
    John Manning
    Moderator

    Hi Bob,

    That should be the way to update them. Are they all in the same category? If you have multiple categories, you’ll need to scroll through each category in the Item specifics tab and set the Item Specific for each unique category.

    John Manning, Senior Developer

Viewing 15 posts - 226 through 240 (of 785 total)
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