John Manning...
John Manning
Forum Replies Created
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Thanks for the feedback, we’ll look to incorporate them into the inventory tracking and reporting system.
John Manning, Senior DeveloperHi Elizabeth,
Try running them through the Check Item preview, it should provide more details on the 240 error. Ebay tends to group all new errors under the 240 header, and provide better details in the longer error descriptions. On any Item that fails submission or listing that fails revision, it should also be saved with that Item/Listing. Make sure the Item/Listing right sidebar is expanded and it should show you more of the error message.
More details should also be in the program event log. If you need help tracking down the details, open a support ticket and our team can remote connect to diagnose the issue.
John Manning, Senior DeveloperRegional Box A will be in the next version, 4.00.204. B and C are still listed as not valid.
John Manning, Senior DeveloperHi Mike,
The variations tab should be visible if the Item was created with Variations. If it’s an existing Item that’s been listed, you wouldn’t be able to change it to a Variation Item without creating a new Item. So if you start with a new Item and check the “Use Variations” checkbox, it should walk you through the process of creating a variation Item. Once created, the Variations tab will be visible.
https://www.youtube.com/watch?v=s_ofu6bPSLI&t=48s
John Manning, Senior DeveloperHi Cynthia,
There is not one in SixBit, but we can add it as a feature request for a future version.
John Manning, Senior DeveloperHi Jeremy,
Adding pictures will always add them to the end. If you have all the pictures in your file, rearranging them and importing with the “Replace” function would do it.
Additionally, if you use the Batch Change Pictures function from the context menu of the Sell Items grid, you can insert a picture and choose the “first” position there.
John Manning, Senior DeveloperMake sure that you’re using Flat Rate, the API isn’t returning that service as one that can be used for Calculated Shipping.
John Manning, Senior DeveloperHi Jamie,
It should show in the shipping services dropdown, Standard Services section in the Edit Item Window, or in the Shipping Carrier dropdown for Orders?
John Manning, Senior DeveloperIt’s only used to track where the Actual Shipping Cost was sourced from for SixBit. With Selling manager source calls going away, we’ll probably reduce those two options to just “eBay”.
John Manning, Senior DeveloperHi Mike,
Is this on the 4.00.149 version? The latest 4.00.202 version has a different control for view pictures in the Item window.
John Manning, Senior DeveloperHi Kevin,
You need to use the SalesDetails block to get access to the Sale level fields. SKU and SaleDescription are included in that and the child block of SalesDetailLineItem. We don’t include it at the Order level, as it would only resolve to the first SKU in the Order, this block will resolve all Sale Items contained in the Order.
John Manning, Senior DeveloperHi Karen,
On the website while logged in, go to the Support area and open a ticket directly. The support team will be able to set up a remote session and get you started again.
Thanks,
John Manning, Senior DeveloperHi Bob,
We’re working on a step through guide to upgrading for users on the older SQL versions, and we currently use both 2017 and 2019 here. I would suggest opening a support ticket and we can help get you upgraded with a remote session to prevent any disruption.
Thanks,
John Manning, Senior DeveloperHi DJ,
Did you watch the video guides on the TL migration? I’ll attach the link to the three part TL video playlist from our instructional videos. You can skip the first one regarding download and setup, but the other two in the playlist should help with some of the migration usability issues. https://www.youtube.com/watch?v=1UEku3zx8Ws&list=PL8fA-yGQ82KNte9ujIRp2pF-mNSWj1y1-
John Manning, Senior Developer
