John Manning...
John Manning
Forum Replies Created
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Export to CSV for Items should include the “Ebay Description” field. Also, you should be able to use the “Populate from” function in the Edit Item window to populate the etsy description from the ebay one. It should be on the Etsy tab.
John Manning, Senior DeveloperHi Owen,
This is due to the nature of Orders and Sales. Each sale record is linked to an Item record, and a Shipment contains 1 or more Sales. An Order can contain 1 or more Shipments. So the Orders grid will only show one line in the Grid view for Orders, and you’ll only see the first sale Custom field.
To see the per sale custom fields, try using the Sales Analysis window, remove the OrderID grouping, group by your custom field and save that as a custom grid layout. That should work for you.
John Manning, Senior DeveloperThe embedded browser is program that displays the release notes is crashing on the new User’s guide formatting. We should have a 4.00.205 version out today to remedy that. As Timothy mentioned, you can download the latest version from the website after logging in. https://www.sixbitsoftware.com/clients/index.php/download
John Manning, Senior DeveloperThanks for the feedback, we’ll look to incorporate them into the inventory tracking and reporting system.
John Manning, Senior DeveloperHi Elizabeth,
Try running them through the Check Item preview, it should provide more details on the 240 error. Ebay tends to group all new errors under the 240 header, and provide better details in the longer error descriptions. On any Item that fails submission or listing that fails revision, it should also be saved with that Item/Listing. Make sure the Item/Listing right sidebar is expanded and it should show you more of the error message.
More details should also be in the program event log. If you need help tracking down the details, open a support ticket and our team can remote connect to diagnose the issue.
John Manning, Senior DeveloperRegional Box A will be in the next version, 4.00.204. B and C are still listed as not valid.
John Manning, Senior DeveloperHi Mike,
The variations tab should be visible if the Item was created with Variations. If it’s an existing Item that’s been listed, you wouldn’t be able to change it to a Variation Item without creating a new Item. So if you start with a new Item and check the “Use Variations” checkbox, it should walk you through the process of creating a variation Item. Once created, the Variations tab will be visible.
https://www.youtube.com/watch?v=s_ofu6bPSLI&t=48s
John Manning, Senior DeveloperHi Cynthia,
There is not one in SixBit, but we can add it as a feature request for a future version.
John Manning, Senior DeveloperHi Jeremy,
Adding pictures will always add them to the end. If you have all the pictures in your file, rearranging them and importing with the “Replace” function would do it.
Additionally, if you use the Batch Change Pictures function from the context menu of the Sell Items grid, you can insert a picture and choose the “first” position there.
John Manning, Senior DeveloperMake sure that you’re using Flat Rate, the API isn’t returning that service as one that can be used for Calculated Shipping.
John Manning, Senior Developer
