John Manning...
John Manning
Forum Replies Created
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Hi Chris,
There isn’t an direct command to update the IS XML, but if you have running listing for these Items, you can force SixBit to sync any that eBay may have automatically mapped with the category change. The function can be accessed in Options|General|Support Control as “Fixed dropped categories…” but it should also update the Item Specifics.
John Manning, Senior DeveloperHi Mike,
It sounds like some aspects are now required. The listings should remain on site, but when you revise them, you’ll need to provide the new ones. If you open the Revise Window in SixBit, are any Item Specifics in the Required section empty? If you fill them in and have the checkbox in the lower right of the window set to “Apply to future Listings” checked, it should update both the Listing and Item record at the same time. This should also work with Batch Revise, but you’ll need to check which Item Specifics are now required in each category.
https://pages.ebay.com/seller-center/seller-updates/2021-spring/listing.html
John Manning, Senior DeveloperLooks like our functionality to automatically remap the categories that moved has issues when the old parent categories were retired. We’re working on getting this fixed and will have a hotfix out soon.
John Manning, Senior DeveloperHi Jeffrey,
As part of eBay’s Spring Seller Updates, today (5/11/2021) is the day categories changed and Decorative Arts is retired.
https://pages.ebay.com/sellerinformation/news/categorychanges.html
https://pages.ebay.com/sellerinformation/news/categorychanges/preview2021.html
John Manning, Senior DeveloperThis should also run daily from the background agent to keep categories and Item specifics up to date.
John Manning, Senior DeveloperWhere is the button greyed out? To force the category refresh, you can run Sync Aux Data from File|Refresh in the main menu.
John Manning, Senior DeveloperCurrently, on the “Ask Seller a Question” messages are supported, the ones that are specific to a running listing and can also be included in the listing. We do plan to support general messaging at some point in the future, but the API functionality is limited compared to the messaging capabilities on the site.
John Manning, Senior DeveloperNot sure how well that would work, as package size is in the shipping preset and the dimensions are on the Item. Could you create Batch change Definitions that applied a preset and set a dimension at the same time? Or starting each new Dinner plate with an Item Template could have those set already.
John Manning, Senior DeveloperCody,
They should still be scheduled in the database.
Tom,
Could you open a support ticket via the website? Support may need to check your installation.
Thanks,
John
John Manning, Senior DeveloperThis issue should be fixed in the latest beta version, 4.00.235 or later.
John Manning, Senior DeveloperThe fix for this issue is now released. You can download 4.00.210 from the support page of the website. If you’re using a beta, the latest version will be 4.00.235: https://www.sixbitsoftware.com/download/Beta/Install-SixBit-4.00.235.exe
Thank you for your patience.
John Manning, Senior DeveloperThe most requested site currently is Walmart, so we may start on that integration later this year. We have a few other eBay changes we need to accommodate first, but that would be next.
John Manning, Senior DeveloperHi Pam,
The Small Business version will work with eBay or Etsy, but you are limited to one. The first version to use both simultaneously is the Enterprise Duo version. This will handle listing the same inventory across two sites and update or end listings based on the available quantity.
John Manning, Senior Developer
