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Viewing 15 posts - 151 through 165 (of 785 total)
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  • in reply to: new categories & Item specific in Ebay #14686
    John Manning
    Moderator

    Hi Robert,

    We usually don’t hard code IS mappings for specific categories, but if you open a ticket one of the support staff can help migrate any you need changed.

    John Manning, Senior Developer

    in reply to: Agent Running but Tasks are disabled #14681
    John Manning
    Moderator

    Are you using two databases or sharing one? If the database was shared or one location was connected remotely, it should be fine. If you have two databases, they could get out of sync. If the one location was only getting Orders in to fulfill them and not doing any item creation or listing and allocating, it could work as a pull system. But otherwise I would just have it on the main computer and use a remote connection to access the other computer.

    John Manning, Senior Developer

    in reply to: Agent Running but Tasks are disabled #14679
    John Manning
    Moderator

    File|Manage|Agent should bring up the Manage Agent screen. Make sure the new computer is enabled and the old one is disabled in the list.

    Allocations should kick off after a minute or so once it has permissions to run tasks. It may take longer as it will need to catch up on any missed tasks.

    John Manning, Senior Developer

    in reply to: Not doing automatic refreshes #14675
    John Manning
    Moderator

    Hi Bob,

    Is the issue resolved with .346? Have you tried rebooting?

    John Manning, Senior Developer

    in reply to: new categories & Item specific in Ebay #14654
    John Manning
    Moderator

    It looks the Photographic Images categories now have the Item Specifics showing.

    John,

    We don’t have direct mapping of one Item Specific to another, but it could be copied with an Item CSV export of ItemID and Item Specifics, rename the column header to the new name and remove the other IS columns you aren’t updating. Then Import from CSV with the option to update. That should copy the old IS to the new IS.

    John Manning, Senior Developer

    in reply to: new categories & Item specific in Ebay #14649
    John Manning
    Moderator

    eBay isn’t returning the Item Specifics for some of the new categories yet. We’ll re-check this in the morning and report it if they aren’t rolled out

    John Manning, Senior Developer

    in reply to: new categories & Item specific in Ebay #14648
    John Manning
    Moderator

    We’re looking at this now.

    John Manning, Senior Developer

    in reply to: Implement eBay Media API for Videos in listings #14643
    John Manning
    Moderator

    Hi Owen,

    We’re currently working on that feature and it will be out in an upcoming beta release.

    Thanks,

    John Manning, Senior Developer

    in reply to: Looking for Help on Sixbit – Amazon #14640
    John Manning
    Moderator

    Hi Debra,

    If you do have the required developer credentials you can enable Amazon in SixBit under the Options for Site and enter the credentials in the Business Profile screen. It does require the the Enterprise Duo subscription level to support both eBay and Amazon.

    John Manning, Senior Developer

    in reply to: Detailed Sales Report #14633
    John Manning
    Moderator

    The Detailed Item Performance reports are only available with the Advanced Reporting functions in the Enterprise versions. You do have access to the Ship Orders mode – Profit/Loss reports in Small Business. https://www.sixbitsoftware.com/EN/Profit_and_Loss_for_Order.htm

    John Manning, Senior Developer

    in reply to: Actual Shipping cost not populating from eBay #14631
    John Manning
    Moderator

    Hi Gary,

    We will let you know when the changes are made to return these costs.

    John Manning, Senior Developer

    in reply to: new categories & Item specific in Ebay #14630
    John Manning
    Moderator

    Hi Debbie,

    Yes, Categories are checked daily for updates and SixBit will bring them and the associated Item Specifics in automatically. Old categories will be remapped to new ones.

    John Manning, Senior Developer

    in reply to: Pictures could not be uploaded #14623
    John Manning
    Moderator

    Hi Bill,

    Did reauthorizing your eBay seller account in the Business Profile window fix the issue?

    Thanks,

    John Manning, Senior Developer

    in reply to: .339 release notes? #14619
    John Manning
    Moderator

    Hi Bob,

    They’ll be up shortly.

    Thanks,

    John

    John Manning, Senior Developer

    in reply to: Flat Rate Preset #14616
    John Manning
    Moderator

    Any set in a SixBit preset should override any set on eBay.

    John Manning, Senior Developer

Viewing 15 posts - 151 through 165 (of 785 total)
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