John Manning...
John Manning
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Opened another support ticket with eBay on this issue, and they are investigating. I will update once they have a definitive date for the fix. Transitioning to Managed Payments, the previous API call was deprecated and the new one returns label costs with no associated Order identifier, so we can’t assign it to the correct Order in SixBit.
John Manning, Senior DeveloperHi Tom,
Yes, you can use the batch change function to set Item Specifics within the same Category. If you open the Batch Change and select the Item Specifics tab, it will group all selected items into unique categories and you can set the I.S. for each category by scrolling through the category groups.
As Timothy mentioned in the other post, make sure you click the “Add” button after selecting English in the dropdown. This applies for Item Specifics that can have multiple values.
John Manning, Senior DeveloperUninstalling on the computer that won’t be hosting the database going forward won’t remove the old database, but it will prevent SixBit from refreshing so it should be fine to leave it there.
Version mismatch will show when you’re connecting or restoring from an older version of SixBit. Make sure you’re up to the same version on the new PC. If the mismatch is from the background agent, restart the PC and check to see if agent tasks are running again. If you’re still seeing issues, open a support ticket and we can get it fixed with a remote session.
John Manning, Senior DeveloperHi Robert,
We usually don’t hard code IS mappings for specific categories, but if you open a ticket one of the support staff can help migrate any you need changed.
John Manning, Senior DeveloperAre you using two databases or sharing one? If the database was shared or one location was connected remotely, it should be fine. If you have two databases, they could get out of sync. If the one location was only getting Orders in to fulfill them and not doing any item creation or listing and allocating, it could work as a pull system. But otherwise I would just have it on the main computer and use a remote connection to access the other computer.
John Manning, Senior DeveloperFile|Manage|Agent should bring up the Manage Agent screen. Make sure the new computer is enabled and the old one is disabled in the list.
Allocations should kick off after a minute or so once it has permissions to run tasks. It may take longer as it will need to catch up on any missed tasks.
John Manning, Senior DeveloperIt looks the Photographic Images categories now have the Item Specifics showing.
John,
We don’t have direct mapping of one Item Specific to another, but it could be copied with an Item CSV export of ItemID and Item Specifics, rename the column header to the new name and remove the other IS columns you aren’t updating. Then Import from CSV with the option to update. That should copy the old IS to the new IS.
John Manning, Senior DevelopereBay isn’t returning the Item Specifics for some of the new categories yet. We’ll re-check this in the morning and report it if they aren’t rolled out
John Manning, Senior DeveloperHi Owen,
We’re currently working on that feature and it will be out in an upcoming beta release.
Thanks,
John Manning, Senior DeveloperHi Debra,
If you do have the required developer credentials you can enable Amazon in SixBit under the Options for Site and enter the credentials in the Business Profile screen. It does require the the Enterprise Duo subscription level to support both eBay and Amazon.
John Manning, Senior DeveloperThe Detailed Item Performance reports are only available with the Advanced Reporting functions in the Enterprise versions. You do have access to the Ship Orders mode – Profit/Loss reports in Small Business. https://www.sixbitsoftware.com/EN/Profit_and_Loss_for_Order.htm
John Manning, Senior Developer
