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Viewing 15 posts - 136 through 150 (of 785 total)
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  • in reply to: New Lines in Item Descriptions #14758
    John Manning
    Moderator

    Inserting an html break should do the trick. <br>

    John Manning, Senior Developer

    in reply to: Seller Hub My Note: text box data in SixBit Orders Window #14757
    John Manning
    Moderator

    Hi Derick,

    I don’t see this field as available through the API with the call we are using to refresh Orders.

    John Manning, Senior Developer

    in reply to: Running Sports Cards Breaks #14743
    John Manning
    Moderator

    If you were doing fixed priced listings, it could be done with a single Variation listing. But for Auctions you can create one Item and use the Custom Duplication function in Sell Items to choose which fields to carry over and the # of copies you’ll need. Once done, you can submit all the Items at once, or schedule them to list spaced apart. If you need help setting it up, open a support ticket from the program and we’ll be able to help via a remote session.

    John Manning, Senior Developer

    in reply to: Don't remind me about these recommendations again #14742
    John Manning
    Moderator

    In File|Options|Creating Items|Category/Item Specifics tab you can choose to only show Required and/or Recommended Item Specifics and omit the Optional ones in SixBit.

    John Manning, Senior Developer

    in reply to: Implement eBay Media API for Videos in listings #14735
    John Manning
    Moderator

    It should. Usually the approval process is within 24 hours, but we’ve seen up to a week in testing before an approval.

    John Manning, Senior Developer

    in reply to: Implement eBay Media API for Videos in listings #14733
    John Manning
    Moderator

    Have you tried submitting a video on additional items? The processing step is just waiting on approval from eBay to attach it to the listing.

    John Manning, Senior Developer

    in reply to: Upgrade to 4.00.349 not on Dashboard #14724
    John Manning
    Moderator

    Should be updated now if you restart SixBit.

    John Manning, Senior Developer

    in reply to: Required Soon Item Specifics #14711
    John Manning
    Moderator

    The latest round will be required on Feb. 22, 2022. https://pages.ebay.com/seller-center/listing-and-marketing/item-specifics.html#2022-requirements

    I would expect to see violation warnings in January, after the holiday season.

    John Manning, Senior Developer

    • This reply was modified 3 years, 2 months ago by John Manning.
    in reply to: Required Soon Item Specifics #14708
    John Manning
    Moderator

    In the Item window, they should be in the Recommended area, and the tooltip should indicate that they are soon to be required. Ebay may flag any running with “At Risk” listing violations, so the running listings should show up on the dashboard and in the listings violations view. There isn’t a direct search for IS that are soon to be required, but any category shown in the Spring/Fall updates is searchable, and they can be set in bulk with batch change.

    John Manning, Senior Developer

    in reply to: Webcam Controller #14707
    John Manning
    Moderator

    We’ll look into adding the webcam settings controller to SixBit.

    Thanks,

    John Manning, Senior Developer

    in reply to: shopify features #14706
    John Manning
    Moderator

    We’ll take a look at incorporating these in a future beta.

    Thanks,

    John Manning, Senior Developer

    in reply to: Actual Shipping cost not populating from eBay #14705
    John Manning
    Moderator

    Opened another support ticket with eBay on this issue, and they are investigating. I will update once they have a definitive date for the fix. Transitioning to Managed Payments, the previous API call was deprecated and the new one returns label costs with no associated Order identifier, so we can’t assign it to the correct Order in SixBit.

    John Manning, Senior Developer

    in reply to: new categories & Item specific in Ebay #14696
    John Manning
    Moderator

    Hi Tom,

    Yes, you can use the batch change function to set Item Specifics within the same Category. If you open the Batch Change and select the Item Specifics tab, it will group all selected items into unique categories and you can set the I.S. for each category by scrolling through the category groups.

    As Timothy mentioned in the other post, make sure you click the “Add” button after selecting English in the dropdown. This applies for Item Specifics that can have multiple values.

    John Manning, Senior Developer

    in reply to: Etsy Images Feature #14692
    John Manning
    Moderator

    We’ll take a look at it.

     

    John Manning, Senior Developer

    in reply to: Agent Running but Tasks are disabled #14690
    John Manning
    Moderator

    Uninstalling on the computer that won’t be hosting the database going forward won’t remove the old database, but it will prevent SixBit from refreshing so it should be fine to leave it there.

    Version mismatch will show when you’re connecting or restoring from an older version of SixBit. Make sure you’re up to the same version on the new PC. If the mismatch is from the background agent, restart the PC and check to see if agent tasks are running again. If you’re still seeing issues, open a support ticket and we can get it fixed with a remote session.

     

    John Manning, Senior Developer

Viewing 15 posts - 136 through 150 (of 785 total)
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