John Manning...
John Manning
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Hi Adam,
Each variation has a generated sku to make it unique based on the variation set. If you use custom label mapping or SKU generation rules in Sixbit, it will be ignored for Variations.
John Manning, Senior DeveloperHi Albertine,
Have you submitted a db recently? If not, could you send us in a ticket some of the categories you’re using that have slow Item specifics so we can test them here? There has been some category mapping changes recently that could be causing this.
Thanks,
John John Manning, Senior DeveloperWe’re still working on this, but haven’t been able to reproduce it yet. Could you check the Manage Agent screen to make sure that only one machine, usually the server has the agent tasks enabled?
Also, have your daily backups been working correctly? John Manning, Senior DeveloperAre you starting up in a particular View on these computers? Or a particular Grid Layout? Usually a saved layout with a column sort that could result in a lengthy query would be suspect here. Resetting or changing the Layout to All Fields and saving the Layout might help. Checking the code, there hasn’t been any startup changes since the last full version.
John Manning, Senior DeveloperHi Adrian,
The feature has been added for the next beta release, 4.00.470 or later. It should be out in the next few days.
Thanks,
John John Manning, Senior DeveloperHi Sharon,
Open a ticket with support and we should be able to help you out. Just to note, you can’t change a listing from one account to another. That listing needs to be ended, the Item changed to the new account and then listed it again from the Item record.
John Manning, Senior DeveloperHi Owen,
We did start work on EasyPost, but due to other pressing eBay changes we need to keep up with, haven’t finished it. Same with the grouping, it can be added when time allows.
John Manning, Senior DeveloperHi Art,
Yes, and import of Hip Sales will create an associated Item and Listing record in SixBit. There is an option to ignore those Sales, but by default it should bring them in. John Manning, Senior Developer1 user thanked author for this post.
A listing record is a partial copy of an Item record. Certain fields are only contained on Items, like Pictures or Variations while others have copies that can be changed independently like prices. There is only one Item record, but they can be several listing records for that Item. Listings on multiple sites, or in the case of eBay, a fixed price listing and an auction listing. Once a listing ends, that historical copy is also available, but a new listing record would be created using the current values (ie. prices) from the Item record. For running listings, when you revise them, you have the option to also update the base Item record with the “apply changes to future items” checkbox. This keeps them in sync. If you want the changes to only last as long as the current listing and not be copied to the next time this item is listing, you would leave that unchecked.
Here’s the Video for creating and editing variations. If you need some additional help or have some questions, open a support ticket and our team will be able to help via a remote session.
John Manning, Senior DeveloperOur support team can help directly if you open a support ticket. The process will be the same as moving to a new computer. https://www.sixbitsoftware.com/EN/Moving_Your_Database_to_a_New_Computer.htm
John Manning, Senior DeveloperChange the Picture variant to Color, in your definition it’s showing as band width. Click the radio button next to color in the column with the camera icon. Then re-add the pictures. When you select a gold one in the variation grid, add a variation picture, likewise for silver. After that, each gold and each silver should show their associated pictures only.
John Manning, Senior DeveloperTo modify a variation set:
– Right click the variations grid and select Modify Variation Set Definition. This will open the same Manage Variations window that was used to create the variation set.
– Select and add any new item specifics, as well as adding any allowed values to a variant. Any existing values or variants cannot be removed since they may be in use in current or past listings. In addition, the SKU definition cannot be modified at this point either.
– Once the modifications have been made, click Save and Exit. John Manning, Senior DeveloperSale Events aren’t joined to Listings in SixBit. That criteria is passed to eBay and they determine which ones qualify. The promoted listings criteria are used to select qualifying listings in SixBit so we can then send those IDs to eBay for the campaigns. There are Events that can be specifically ID based, but those IDs are sent at part of the Event and we don’t maintain a link with the Listings.
John Manning, Senior DeveloperLooks like an ongoing issue of the UK site. https://community.ebay.co.uk/t5/Technical-Issues/20-increase-on-listings/m-p/7664021
The workaround appears to be using the Bulk Edit tool on eBay and not to make any changes and it will fix it. The eBay rep suggests ending and relisting to fix it now that they think the problem is resolved.. .
If you’re still seeing the issue with new or relisted items, open a support ticket with us. We will need to get a few examples of the eBay calls and send them directly to API support.Thanks,
John John Manning, Senior DeveloperIn 2021 eBay started collecting VAT directly, so the 20% added on by eBay would be that in the UK. If you are VAT Exempt, you have to register your userid with eBay as such.
John Manning, Senior Developer1 user thanked author for this post.
